Hulyo Tourism Achieves Impressive User Feedback and Ratings, UX, and Conversion Rate with WalkMe Mobile

Number of app reviews increased by 170%

Average app rating elevated from 3.7 to 4.3

Faster, actionable insights into user behavior

The implementation of WalkMe Mobile within Hulyo Tourism’s mobile app addressed the challenges of real-time in-app changes and user preference tracking for campaign adjustments. In addition it enabled higher engagement via user feedback and ratings, which collectively supported increased conversions.

The world of travel now relies on mobile apps to the point where customers expect instant access, support, and content updates on the latest deals to spur conversions.

When Hulyo implemented WalkMe Mobile to deliver on those needs, they saw the following results:

  • Reduced release cycle for content and deal changes from days to minutes
  • Improved app store ranking
    • Number of app reviews went from a 20 / month to 200-300 / month
    • Increased average app rating from 3.7 to 4.3
  • Faster, more actionable insights into user behavior
  • Increased feature adoption by 10% by leveraging A/B testing
  • Supports business expansion beyond flights into last-minute event ticketing

"WalkMe Mobile allows us to achieve real-time in-app content design and deployment, drive user feedback and ratings, and influence our deal campaigns."

Carmit Dotan

CEO, Hulyo Tourism

Thermo Fisher Scientific

Thermo Fisher Scientific boosts employee productivity, software adoption - achieves 2,000% data accuracy improvement

Thermo Fisher Scientific boosts employee productivity, software adoption - achieves 2,000% data accuracy improvement

LinkedIn

LinkedIn supports rapid growth with faster, more efficient use of software, 43% decrease in live training

LinkedIn supports rapid growth with faster, more efficient use of software, 43% decrease in live training

RedHat

Red Hat, a 15,000+ employee company leverages WalkMe for digital adoption across the tech stack

Red Hat, a 15,000+ employee company leverages WalkMe for digital adoption across the tech stack