A digital adoption platform fit for you.

• WalkMe Content & Guidance

  Engage users with clear in-app content like step-by-step on-screen guidance, product onboarding tours, automations, tooltips, pop-up notifications, and more.
• Theming

  Achieve stunning, elegant, and consistent designs for content across your DAP program that’s always on brand on every platform.
• Editor

  Create, design, configure, and manage unlimited WalkMe content with intuitive content authoring.
• AI Authoring

  Describe your content needs in plain language, WalkMe builds it. From new content or bulk editing, to condition building, visual generation, and working across multiple content types.
• WalkMe Action Bar with Default Settings (No AI)

  Provide a persistent, on-screen overlay to proactively surface guidance, resources, and actions — helping end users stay productive at every turn.
• WalkMe Menu (for Web, Mobile, Desktop)

  Deploy a customizable menu on web, mobile or desktop to give users centralized access to DAP content, including in-app guidance, enterprise search, onboarding tasks, and AI assistance.
• Content Manager

  Streamline content lifecycle management with a customizable interface, advanced filtering, collaboration tools, and project management capabilities.
• ActionBot

  Build and deploy conversational chatbots to help customers get the most out of your products, and drive higher value and customer satisfaction.
• Surveys

  Collect actionable feedback with AI-powered surveys that include rich questions, branching, and flexible delivery in-app, via email or anonymous link. Track performance with built-in analytics.
• Stories

  Easily create, collaborate on, and share product documentation and step-by-step guides to complement your in-app guidance and add to your product knowledge base.
• Localization

  Enhance the user experience for global audiences by providing WalkMe content in their native languages using auto-translation capabilities.
• Builder Assistant

  Optimize and maintain WalkMe content with personalized improvement recommendations and real-time resolution of content maintenance issues.
• Personalization and Segmentation

  Deliver more impactful, personalized experiences by leveraging demographic and behavioral based segmentation.
• Branding and White-Labeling

  Customize the appearance and presentation of your WalkMe content or rebrand entirely as your own.

Data Privacy & Security

• Activity Log

  Track all WalkMe account activity, including logins, admin & config changes, and content creation for enhanced oversight across departments, regions, and environments.
• Advanced Censorship Controls

  Prevent the collection of sensitive user data, including PII, with WalkMe's robust censorship and privacy settings.
• Proxy Support

  Enhance security and control over analytics data by enabling the use of an analytics proxy, which intercepts data before it reaches WalkMe's servers.
• End-User Hashing

  Protect user privacy by scrambling unique user IDs before sending them to WalkMe, ensuring raw IDs are never stored or transmitted.
• API Permissions including SIEM Integration

  Manage API access with WalkMe's comprehensive role-based user management system, ensuring only authorized users can perform specific actions within the application.

Platform Extensibility

• Mobile Native SDK

  Drive adoption of native iOS and Android apps with in-app guidance built, managed, and measured entirely within the Console.
• Extensions

  Extend WalkMe functionality to various web applications and websites by injecting code into the HTML, enabling in-browser guidance and support.
• WalkMe API

  Integrate WalkMe with third-party applications for enhanced functionality including building extensions, debugging, and data analysis.