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A digital adoption platform fit for you.

Our pricing plans are designed for any organization to benefit from digital adoption.

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WalkMe Digital Adoption Platform

Reduce digital friction for your employees and drive successful adoption of applications and workflows.

Get a quote
Includes:
  • Intuitive content authoring and management
  • Interactive in-app guides, tooltips, and notifications
  • Personalized onboarding and product tours
  • Targeted surveys with AI-powered features
  • Advanced analytics and reporting
  • Smart audience targeting and segmentation
  • Enterprise-grade data privacy & security
  • Pre-configured templates
  • Workflow automation
  • Real-time collaboration
  • Branding and white-labeling
  • Multi-language & localization support
See complete feature list
Data & Analytics

Leverage real-time analytics to analyze employee engagement with your WalkMe content and underlying applications.

  • Insights
    Analyze engagement with applications, web properties, and WalkMe content to identify friction and fix issues blocking optimal task completion.
  • Flow Analytics
    Define and visualize user journeys—within or across apps—to identify the most and least effective paths to task completion.
  • Guidance Analytics
    Understand how employees engage with WalkMe’s interactive on-screen guidance.
  • Custom Dashboards
    Build custom dashboards by integrating metric widgets from different sources, facilitating efficient monitoring and insight generation.
  • Custom Reports
    Customize reports to draw deeper and valuable insights on the user experience.
  • Activity Board
    Optimize your WalkMe content with actionable, weekly performance insights.
  • Data Integrations
    Utilize read/write connections to major cloud providers to import and export data to/from WalkMe, including AWS, AzureBlob, GoogleCloud and more.
  • UI Intelligence
    Optimize form completion and user engagement by analyzing interactions, diagnosing drop-off, comparing pre- and post-WalkMe results, and leveraging AI-powered recommendations.
Action & Experience

Design and automate personalized experiences that engage employees, drive adoption, and increase workflow efficiency.

  • WalkMe Content & Guidance
  • Theming
  • Editor
  • WalkMe Menu (for Web)
  • Workstation (for Desktop & Mobile)
  • Workflow Accelerators
  • Solutions Gallery
  • Content Manager
  • ActionBot
  • Surveys
  • Stories
  • Localization
  • Builder Assistant
  • Personalization and Segmentation
  • Branding and White-Labeling
Platform & Admin

Maintain absolute control and the highest security and privacy standards.

Access Management

  • Admin Center
    Administer your WalkMe deployment, including accounts, users, systems, roles, permissions, and configurations - all in one place.
  • Custom Roles & Permissions
    Create granular access controls by defining custom roles with specific permissions for WalkMe functionalities like user management, content editing, and publishing.
  • Single-Sign-On (SSO)
    Streamline access to WalkMe products via SSO, enabling users to log in with their existing organizational credentials.
  • Two Factor Authentication (2FA)
    Enable multi-factor authentication (MFA) for WalkMe to add an extra layer of security.
  • Session Timeout
    Configure WalkMe accounts to log out after a predefined time of inactivity, from 15 mins to 24 hours.

Data Privacy & Security

  • Activity Log
    Track all WalkMe account activity, including logins, admin & config changes, and content creation for enhanced oversight across departments, regions, and environments.
  • Advanced Censorship Controls
    Prevent the collection of sensitive user data, including PII, with WalkMe's robust censorship and privacy settings.
  • Proxy Support
    Enhance security and control over analytics data by enabling the use of an analytics proxy, which intercepts data before it reaches WalkMe's servers.
  • End-User Hashing
    Protect user privacy by scrambling unique user IDs before sending them to WalkMe, ensuring raw IDs are never stored or transmitted.
  • API Permissions including SIEM Integration
    Manage API access with WalkMe's comprehensive role-based user management system, ensuring only authorized users can perform specific actions within the application.

Data Hosting

  • Static File Storage
    Self-host WalkMe's static files on your infrastructure or preferred service for enhanced control and pre-deployment security checks.
  • Regional Cloud Residency
    For customers with specific regional requirements, WalkMe has data centers in the US and EU, each supporting different features and capabilities.

Platform Extensibility

  • Extensions
    Extend WalkMe functionality to various web applications and websites by injecting code into the HTML, enabling in-browser guidance and support.
  • WalkMe API
    Integrate WalkMe with third-party applications for enhanced functionality including building extensions, debugging, and data analysis.
Close complete feature list

WalkMe Digital Adoption Platform

Deliver frictionless product experiences for customer-facing applications and websites.

Get a quote
Includes:
  • Intuitive content authoring and management
  • Interactive in-app guides, tooltips, and notifications
  • Personalized onboarding and product tours
  • Targeted surveys with AI-powered features
  • Advanced analytics and reporting
  • Smart audience targeting and segmentation
  • Enterprise-grade data privacy & security
  • Branding and white-labeling
  • Multi-language & localization support
See complete feature list
Data & Analytics

Identify friction and analyze customer journeys to optimize digital experiences.

  • Insights
    Analyze engagement with your products and web properties to identify friction and fix issues blocking optimal task completion.
  • Flow Analytics
    Define and visualize user journeys—within or across apps—to identify the most and least effective paths to completion and improve your product.
  • Guidance Analytics
    Understand how users engage with the WalkMe interactive on-screen guidance you’ve built.
  • Custom Dashboards
    Build custom dashboards by integrating metric widgets from different sources, facilitating efficient monitoring and insight generation.
  • Custom Reports
    Build, customize, and share reports to draw valuable insights on your user experience and DAP performance.
  • Activity Board
    Optimize and refine your WalkMe strategy with actionable, weekly performance insights.
  • Data Integrations
    Utilize read/write connections to major cloud providers to import and export data to/from WalkMe, including AWS, AzureBlob, GoogleCloud, and more.
Action & Experience

Create, customize, and ship delightful customer experiences.

  • WalkMe Content & Guidance
    Engage users with clear in-app content like step-by-step on-screen guidance, product onboarding tours, automations, tooltips, pop-up notifications, and more.
  • Theming
    Achieve stunning, elegant, and consistent designs for content across your DAP program that’s always on brand on every platform.
  • Editor
    Create, design, configure, and manage unlimited WalkMe content with intuitive content authoring.
  • WalkMe Menu (for Web)
    Add a customizable help menu to your products to give your users centralized access to help resources, guided onboarding, search, & AI assistance.
  • Content Manager
    Streamline content lifecycle management with a customizable interface, advanced filtering, collaboration tools, and project management capabilities.
  • ActionBot
    Build and deploy conversational chatbots to help customers get the most out of your products, and drive higher value and customer satisfaction.
  • Surveys
    Gather targeted in-app feedback for your products with intuitive, AI-powered surveys that engage users at the optimal time and boost response rates.
  • Stories
    Easily create, collaborate on, and share product documentation and step-by-step guides to complement your in-app guidance and add to your product knowledge base.
  • Localization
    Enhance the user experience for global audiences by providing WalkMe content in their native languages using auto-translation capabilities.
  • Builder Assistant
    Optimize and maintain WalkMe content with personalized improvement recommendations and real-time resolution of content maintenance issues.
  • Personalization and Segmentation
    Deliver more impactful, personalized experiences by leveraging demographic and behavioral based segmentation.
  • Branding and White-Labeling
    Customize the appearance and presentation of your WalkMe content or rebrand entirely as your own.
Platform & Admin

Maintain absolute control and the highest security and privacy standards.

Access Management

  • Admin Center
    Administer your WalkMe deployment, including accounts, users, systems, roles, permissions, and configurations - all in one place.
  • Custom Roles & Permissions
    Create granular access controls by defining custom roles with specific permissions for WalkMe functionalities like user management, content editing, and publishing.
  • Single-Sign-On (SSO)
    Streamline access to WalkMe products via SSO, enabling users to log in with their existing organizational credentials.
  • Two Factor Authentication (2FA)
    Enable multi-factor authentication (MFA) for WalkMe to add an extra layer of security.
  • Session Timeout
    Configure WalkMe accounts to log out after a predefined time of inactivity, from 15 mins to 24 hours.

Data Privacy & Security

  • Activity Log
    Track all WalkMe account activity, including logins, admin & config changes, and content creation for enhanced oversight across departments, regions, and environments.
  • Advanced Censorship Controls
    Prevent the collection of sensitive user data, including PII, with WalkMe's robust censorship and privacy settings.
  • Proxy Support
    Enhance security and control over analytics data by enabling the use of an analytics proxy, which intercepts data before it reaches WalkMe's servers.
  • End-User Hashing
    Protect user privacy by scrambling unique user IDs before sending them to WalkMe, ensuring raw IDs are never stored or transmitted.
  • API Permissions including SIEM Integration
    Manage API access with WalkMe's comprehensive role-based user management system, ensuring only authorized users can perform specific actions within the application.

Data Hosting

  • Static File Storage
    Self-host WalkMe's static files on your infrastructure or preferred service for enhanced control and pre-deployment security checks.
  • Regional Cloud Residency
    For customers with specific regional requirements, WalkMe has data centers in the US and EU, each supporting different features and capabilities.

Platform Extensibility

  • Extensions
    Extend WalkMe functionality to various web applications and websites by injecting code into the HTML, enabling in-browser guidance and support.
  • WalkMe API
    Integrate WalkMe with third-party applications for enhanced functionality including building extensions, debugging, and data analysis.
Close complete feature list

Add-On Capabilities

WalkMeX Contextual AI Assistance

WalkMe's AI capabilities provide proactive, context-aware next best actions across all workflows, in any application.

  • On-Demand AI
    Offer your users an AI-powered conversational search experience that provides context, next steps, and the ability to ask follow-up questions directly in their flow of work.
  • Always-On AI
    Deliver to your users proactive and timely AI assistance triggered by predefined conditions, appearing automatically at their moment of need, based on their actions and in-app context.
Data & Analytics

Extended insights into application usage, user behavior, and user sessions to fuel your DAP strategy.

  • Discovery
    Get full visibility into company-wide web application usage and adoption to identify inefficiencies, control license costs, and improve adoption.
  • Full Digital Experience Analytics (DxA)
    Capture all user interactions (clicks, input changes, form submissions) for detailed behavioral insights and UX optimization.
  • 3-Year Data Retention
    Drive deeper insights with 3 years of data retention of user journey analytics.
  • Session Playback
    Capture and replay user sessions to find UI pitfalls and streamline bug reporting, reducing support costs (available for US data centers).
Action & Experience

Enhanced access to learning and information for your users.

  • TeachMe
    Structure WalkMe content into courses, to create learning paths that are accessible via a tab on the screen, or from the WalkMe Menu.
Platform & Admin

Advanced security and control features to meet your needs.

  • Private S3 Bucket
    Leverage dedicated private storage for DAP content using AWS S3 buckets, for customers with heightened security requirements.
  • Data Storage & Security - Private Cloud
    Secure WalkMe assets in a dedicated Amazon S3 bucket with a private CDN, enabling fine-grained access controls and enterprise-grade security measures.
  • EncryptMe - Advanced Encryption
    Encrypt data in-use, for enhanced security beyond standard in-transit and at-rest protection.
  • Enterprise Version Control
    Control WalkMe runtime updates independently of content, enabling manual updates for enhanced security and controlled testing before production deployment.

Thousands of leading enterprises use WalkMe

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WalkMe delivers 494% ROI.

With WalkMe you can understand how your employees are using software and identify friction across workflows. Build digital experiences that drive adoption of applications and workflows and see 494% return.

Ready to go frictionless?

Get started with digital adoption today.

Request a demo