Digital Adoption Platform

1,800 + Leading Enterprises Use WalkMe

Embrace Users and Achieve

True Digital Adoption

WalkMe’s Digital Adoption Platform (DAP) makes it effortless to use any software, website, or app. Combined with proactive, step-by-step guidance, our comprehensive solution analyzes and automates processes so users can complete tasks easily in the moment of need.

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Impact the digital workplace

Ensure flawless software adoption, automate complex business processes, and boost employee productivity.

Deliver a next-generation customer experience

Create the ideal customer journey, encourage self-service, and guarantee customer satisfaction.

Enable successful digital transformation

Streamline large-scale disruptive transformation by overcoming change, empowering employees, and increasing usability.

The Digital Adoption Platform

Insights
Guidance
Engagement
Automation
DAP Center

Collect and analyze usage data, gain visibility into the user journey and find out where your users struggle, so that you can make data-driven decisions and champion transformational change.

Contextually drive users to action with in-app and cross-app, step-by-step guidance. Using strategically placed content delivered at the moment of need, users can successfully and accurately complete complex business processes.

Shift from reactive to proactive user engagement by anticipating user needs and providing personalized guidance so that your users never have to search for help again.

Simplify the user experience by eliminating empty clicks and automating mundane tasks - within and across applications. Ensure accurate process completion as you increase user engagement and send productivity soaring.

Gain full visibility into all user activities and adoption metrics so that you can make strategic and data-driven decisions that grow revenue and accelerate digital transformation.

Insights

Guidance

Engagement

Automation

DAP Center

Collect and analyze usage data, gain visibility into the user journey and find out where your users struggle, so that you can make data-driven decisions and champion transformational change.

Contextually drive users to action with in-app and cross-app, step-by-step guidance. Using strategically placed content delivered at the moment of need, users can successfully and accurately complete complex business processes.

Shift from reactive to proactive user engagement by anticipating user needs and providing personalized guidance so that your users never have to search for help again.

Simplify the user experience by eliminating empty clicks and automating mundane tasks - within and across applications. Ensure accurate process completion as you increase user engagement and send productivity soaring.

Gain full visibility into all user activities and adoption metrics so that you can make strategic and data-driven decisions that grow revenue and accelerate digital transformation.

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“It helped us achieve an employee experience that wasn’t previously possible. When employees are in our newly implemented system, they know they’re only one click away from getting immediate assistance via WalkMe.”

-Sean Kirlin, Director of HR Operations at The Hershey Company

Supporting our customers every step of the way

With 98% customer satisfaction rate, WalkMe’s team of experts is always there to ensure your success

Your support team rocks! If you guys keep it up, I'll have to write a blog post to tell the world just how much they rock!

Sr. Manager, E-commerce Platform 51-100 employees

Thank you for the awesome service!!! You rock :) Appreciate your support and efficiency – Love the WalkMe team!

Onboarding Manager, Corporate Travel Management +10,000 employees

I will say that the best thing about the WalkMe implementation has been the customer support. I have always been impressed with how responsive they are and how fast they get back to me.

Computer Hardware and Software 201-500 employees

This time I just wanted to say thank you for all the help and assistance for our WalkMe projects! You are doing an amazing job in helping out whenever there is a problem!

Accounting 10,000+ employees

Can I just say that everyone who has interacted with me over the course of this support ticket has been exceptional. I applaud all your efforts to attempt to support me.

Computer Hardware & Software 10,000+ employees

I would like to reiterate that you guys are very cooperative and supportive with quick response. Appreciate WalkMe team's patience in responding all questions clearly!

Computer Hardware & Software 10,000+ employees

Knowing the support team has my back has been an enormous confidence boost.

Software 50+ employees

our resolution skills gave me major inspirational vibes.

Food and Beverage Manufacturing 10,000+ employees