Deliver AI that acts before users ask.

PROACTIVE AI - Deliver AI that acts before users ask.
ACTION BAR - Deploy AI that goes wherever work happens.
AI LAUNCHERS - Suggest the right next action. No prompting required.
AI DISPLAY CONDITIONS - Decide when proactive help appears. Skip rigid rule-writing.
MEMORY - Make Memory drive action, not just responses.
WALKME AI SKILLS - Bring generative reading and writing into every app.
CUSTOM ACTIONS - Custom prompts built by your users, available everywhere.
PROACTIVE AI ANALYTICS - Track Action Bar usage all the way to outcomes.
Maclean Fogg logo

“WalkMe’s Contextual AI, including the Action Bar, turned a manual, complex HR process into a seamless one. We’re able to parse data from one system and populate it correctly in another, saving time, preventing downstream rework, and improving operational efficiency. We’re excited about where WalkMe’s AI capabilities can take us next.”

Nick Stauffer

KPMG logo

“Generative AI has immense potential, but only if everyone is using it, in the right ways. WalkMe is being leveraged to support our Generative AI strategy at KPMG in the US. WalkMe’s ability to use context to serve up Generative AI capabilities to our employees can accelerate the value we get from these tools.”

Aaron Purcell

What is Proactive AI?

Proactive AI is one of three offerings in WalkMe’s Contextual AI Assistance suite, alongside Pinned AI and On-Demand AI. It’s delivered through the Action Bar, a persistent overlay available across every application, which reads real-time on-screen context and automatically surfaces the next best action before employees ask for it. Capabilities include AI Launchers, AI Display Conditions, Memory, WalkMe AI Skills, the Quick Action Screen, and Custom User Actions.

How is Proactive AI different from Pinned AI?

Pinned AI attaches AI assistance to a specific UI element or workflow step, so guidance appears exactly where an issue originates. Proactive AI works at a broader level: the Action Bar reads context across the whole screen and across applications, then decides what to recommend next, without being tied to one field or step. Pinned AI answers what’s wrong with this input. Proactive AI answers what should happen next.

Do I need WalkMe AI enabled to use the Action Bar?

No. Customers can start with Default Action Bar, giving employees one-click access to the WalkMe Menu and organization-configured Launchers, no AI required. Turning on AI unlocks AI Launchers, AI Display Conditions, Memory, WalkMe AI Skills, the Quick Action Screen, and Custom User Actions, so organizations can start with the Action Bar and add AI capabilities when ready.

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