Your future in digital adoption starts here.
The Digital Adoption Institute equips customers and partners with the skills, certifications, and practical experience needed to drive real business impact through digital adoption.
Build a self-sufficient digital adoption team.
Real learning, real results
Built on more than a decade of real-world digital adoption experience, training is grounded in authentic customer use cases—not theory—so teams build practical product skills and learn what actually works.
Confidence that drives change
Training equips individuals and teams with the confidence to lead digital change across the organization—moving beyond support to influence, ownership, and impact.
Outcomes, not just enablement
Structured learning paths and role-based certifications ensure knowledge translates into measurable business impact as digital adoption programs grow and mature.
What Is the Digital Adoption Institute
A structured path from fundamentals to leadership
Learn the fundamentals
Build a strong foundation in digital adoption concepts and WalkMe best practices through self-paced online learning.
Deepen your expertise
Advance your skills through instructor-led bootcamps that build on the fundamentals with hands-on learning and practical application.
Get certified
Validate your expertise with role-based certifications that establish credibility and help you deliver measurable results.
Role-based certifications designed for real impact
WalkMe certifications are built around the roles that actually make digital adoption successful—so your team is trained and qualified to execute, manage, and lead with confidence.
WalkMe Builder
Learn how to create and manage WalkMe content, build smart experiences, test effectively, and deploy automations that drive adoption where users need it most.
WalkMe Project Lead
Own digital adoption initiatives end-to-end—from intake and scoping to timelines, risk management, and delivery.
WalkMe Program Manager
Define strategy, governance, and value delivery for your digital adoption program, ensuring alignment with business goals and long-term impact.
What learners are saying.
Access the Digital Adoption Institute
Customers & Partners
Log in with your WalkMe credentials to access training and certifications.
Not a Customer or Partner?
Explore our open digital adoption training on SAP’s learning hub.
Build your career as a digital adoption professional
Digital adoption is more than a skill—it’s a profession. The DAI helps you grow your expertise, build credibility, and connect with a global community of peers who are leading digital change inside their organizations. Learn from experienced practitioners, share real-world challenges, and build relationships with peers who are advancing the digital adoption profession together.
Community access is available to WalkMe users and requires logging in with your WalkMe credentials.