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A digital adoption platform fit for you.

Our pricing plans are designed for any organization to benefit from digital adoption.

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WalkMe Digital Adoption Platform

Reduce digital friction for your employees and drive successful adoption of applications and workflows.

Get a quote
Includes:
  • Intuitive content authoring and management
  • Interactive in-app guides, tooltips, and notifications
  • Personalized onboarding and product tours
  • Targeted surveys with AI-powered features
  • Advanced analytics and reporting
  • Smart audience targeting and segmentation
  • Enterprise-grade data privacy & security
  • Pre-configured templates
  • Workflow automation
  • Real-time collaboration
  • Branding and white-labeling
  • Multi-language & localization support
See complete feature list
Data & Analytics

Leverage real-time analytics to analyze employee engagement with your WalkMe content and underlying applications.

  • Insights
    Analyze engagement with applications, web properties, and WalkMe content to identify friction and fix issues blocking optimal task completion.
  • System Overview
    See how people interact with your WalkMe in-app guidance. Measure its impact and make continuous improvements to reach your digital adoption goals.
  • Flow Analytics
    View and compare end-to-end journeys, spot trends in completion, drop-off, and engagement—with Funnel, Paths and Compare mode visualizations.
  • Behavioral Segments
    Target the right audiences with the right guidance using near real-time, behavioral segmentation. Supports up to 10 segments per system and segment sizes of up to 50,000 users.
  • Events
    Analyze user behavior & engagement over time. Baseline navigation/usage patterns with Engaged Elements. Capture specific actions—clicks, inputs, URL visits, WalkMe engagements with Tracked Events.
  • Custom Dashboards
    Build custom dashboards by integrating metric widgets from different sources, facilitating efficient monitoring and insight generation.
  • Reports
    Customize reports to draw deeper and valuable insights on the user experience.
  • Activity Board
    Optimize your WalkMe content with actionable, weekly performance insights.
  • Integration Center
    Utilize read/write connections to major cloud providers to import and export data to/from WalkMe, including AWS, AzureBlob, GoogleCloud and more.
  • UI Intelligence
    Optimize form completion and user engagement by analyzing interactions, diagnosing drop-off, comparing pre- and post-WalkMe results, and leveraging AI-powered recommendations.
  • Discovery
    Get full visibility into company-wide web app usage and adoption—down to the user level—to identify inefficiencies, control license costs, and improve adoption.
Action & Experience

Design and automate personalized experiences that engage employees, drive adoption, and increase workflow efficiency.

  • WalkMe Content & Guidance
  • Theming
  • Editor
  • WalkMe Action Bar with Default Settings (No AI)
  • WalkMe Menu (for Web, Mobile, Desktop)
  • WalkMe for SAP GUI
  • Workflow Accelerators
  • Solutions Gallery
  • Content Manager
  • ActionBot
  • Surveys
  • Stories
  • Localization
  • Builder Assistant
  • Personalization and Segmentation
  • Branding and White-Labeling
Platform & Admin

Maintain absolute control and the highest security and privacy standards.

Access Management

  • Admin Center
    Administer your WalkMe deployment, including accounts, users, systems, roles, permissions, and configurations - all in one place.
  • Custom Roles & Permissions
    Create granular access controls by defining custom roles with specific permissions for WalkMe functionalities like user management, content editing, and publishing.
  • Single-Sign-On (SSO)
    Streamline access to WalkMe products via SSO, enabling users to log in with their existing organizational credentials.
  • Two Factor Authentication (2FA)
    Enable multi-factor authentication (MFA) for WalkMe to add an extra layer of security.
  • Session Timeout
    Configure WalkMe accounts to log out after a predefined time of inactivity, from 15 mins to 24 hours.

Data Privacy & Security

  • Activity Log
    Track all WalkMe account activity, including logins, admin & config changes, and content creation for enhanced oversight across departments, regions, and environments.
  • Advanced Censorship Controls
    Prevent the collection of sensitive user data, including PII, with WalkMe's robust censorship and privacy settings.
  • Proxy Support
    Enhance security and control over analytics data by enabling the use of an analytics proxy, which intercepts data before it reaches WalkMe's servers.
  • End-User Hashing
    Protect user privacy by scrambling unique user IDs before sending them to WalkMe, ensuring raw IDs are never stored or transmitted.
  • API Permissions including SIEM Integration
    Manage API access with WalkMe's comprehensive role-based user management system, ensuring only authorized users can perform specific actions within the application.

Data Hosting

  • Static File Storage
    Self-host WalkMe's static files on your infrastructure or preferred service for enhanced control and pre-deployment security checks.
  • Regional Cloud Residency
    For customers with specific regional requirements, WalkMe has data centers in the US and EU, each supporting different features and capabilities.

Platform Extensibility

  • Extensions
    Extend WalkMe functionality to various web applications and websites by injecting code into the HTML, enabling in-browser guidance and support.
  • WalkMe API
    Integrate WalkMe with third-party applications for enhanced functionality including building extensions, debugging, and data analysis.
Close complete feature list

WalkMe Digital Adoption Platform

Deliver frictionless product experiences for customer-facing applications and websites.

Get a quote
Includes:
  • Intuitive content authoring and management
  • Interactive in-app guides, tooltips, and notifications
  • Personalized onboarding and product tours
  • Targeted surveys with AI-powered features
  • Advanced analytics and reporting
  • Smart audience targeting and segmentation
  • Enterprise-grade data privacy & security
  • Branding and white-labeling
  • Multi-language & localization support
See complete feature list
Data & Analytics

Identify friction and analyze customer journeys to optimize digital experiences.

  • Insights
    Analyze engagement with your products and web properties to identify friction and fix issues blocking optimal task completion.
  • System Overview
    See how people interact with your WalkMe in-app guidance. Measure its impact and make continuous improvements to reach your digital adoption goals.
  • Flow Analytics
    View and compare end-to-end journeys, spot trends in completion, drop-off, and engagement—with Funnel, Paths and Compare mode visualizations.
  • Behavioral Segments
    Target the right audiences with the right guidance using near real-time, behavioral segmentation. Supports up to 10 segments per system and segment sizes of up to 50,000 users.
  • Events
    Analyze user behavior & engagement over time. Baseline navigation/usage patterns with Engaged Elements. Capture specific actions—clicks, inputs, URL visits, WalkMe engagements with Tracked Events.
  • Custom Dashboards
    Build custom dashboards by integrating metric widgets from different sources, facilitating efficient monitoring and insight generation.
  • Reports
    Build, customize, and share reports to draw valuable insights on your user experience and DAP performance.
  • Activity Board
    Optimize and refine your WalkMe strategy with actionable, weekly performance insights.
  • Integration Center
    Utilize read/write connections to major cloud providers to import and export data to/from WalkMe, including AWS, AzureBlob, GoogleCloud, and more.
Action & Experience

Create, customize, and ship delightful customer experiences.

  • WalkMe Content & Guidance
    Engage users with clear in-app content like step-by-step on-screen guidance, product onboarding tours, automations, tooltips, pop-up notifications, and more.
  • Theming
    Achieve stunning, elegant, and consistent designs for content across your DAP program that’s always on brand on every platform.
  • Editor
    Create, design, configure, and manage unlimited WalkMe content with intuitive content authoring.
  • WalkMe Action Bar with Default Settings (No AI)
    Provide a persistent, on-screen overlay to proactively surface guidance, resources, and actions — helping end users stay productive at every turn.
  • WalkMe Menu (for Web, Mobile, Desktop)
    Deploy a customizable menu on web, mobile or desktop to give users centralized access to DAP content, including in-app guidance, enterprise search, onboarding tasks, and AI assistance.
  • Content Manager
    Streamline content lifecycle management with a customizable interface, advanced filtering, collaboration tools, and project management capabilities.
  • ActionBot
    Build and deploy conversational chatbots to help customers get the most out of your products, and drive higher value and customer satisfaction.
  • Surveys
    Collect actionable feedback with AI-powered surveys that include rich questions, branching, and flexible delivery in-app, via email or anonymous link. Track performance with built-in analytics.
  • Stories
    Easily create, collaborate on, and share product documentation and step-by-step guides to complement your in-app guidance and add to your product knowledge base.
  • Localization
    Enhance the user experience for global audiences by providing WalkMe content in their native languages using auto-translation capabilities.
  • Builder Assistant
    Optimize and maintain WalkMe content with personalized improvement recommendations and real-time resolution of content maintenance issues.
  • Personalization and Segmentation
    Deliver more impactful, personalized experiences by leveraging demographic and behavioral based segmentation.
  • Branding and White-Labeling
    Customize the appearance and presentation of your WalkMe content or rebrand entirely as your own.
Platform & Admin

Maintain absolute control and the highest security and privacy standards.

Access Management

  • Admin Center
    Administer your WalkMe deployment, including accounts, users, systems, roles, permissions, and configurations - all in one place.
  • Custom Roles & Permissions
    Create granular access controls by defining custom roles with specific permissions for WalkMe functionalities like user management, content editing, and publishing.
  • Single-Sign-On (SSO)
    Streamline access to WalkMe products via SSO, enabling users to log in with their existing organizational credentials.
  • Two Factor Authentication (2FA)
    Enable multi-factor authentication (MFA) for WalkMe to add an extra layer of security.
  • Session Timeout
    Configure WalkMe accounts to log out after a predefined time of inactivity, from 15 mins to 24 hours.

Data Privacy & Security

  • Activity Log
    Track all WalkMe account activity, including logins, admin & config changes, and content creation for enhanced oversight across departments, regions, and environments.
  • Advanced Censorship Controls
    Prevent the collection of sensitive user data, including PII, with WalkMe's robust censorship and privacy settings.
  • Proxy Support
    Enhance security and control over analytics data by enabling the use of an analytics proxy, which intercepts data before it reaches WalkMe's servers.
  • End-User Hashing
    Protect user privacy by scrambling unique user IDs before sending them to WalkMe, ensuring raw IDs are never stored or transmitted.
  • API Permissions including SIEM Integration
    Manage API access with WalkMe's comprehensive role-based user management system, ensuring only authorized users can perform specific actions within the application.

Data Hosting

  • Static File Storage
    Self-host WalkMe's static files on your infrastructure or preferred service for enhanced control and pre-deployment security checks.
  • Regional Cloud Residency
    For customers with specific regional requirements, WalkMe has data centers in the US and EU, each supporting different features and capabilities.

Platform Extensibility

  • Extensions
    Extend WalkMe functionality to various web applications and websites by injecting code into the HTML, enabling in-browser guidance and support.
  • WalkMe API
    Integrate WalkMe with third-party applications for enhanced functionality including building extensions, debugging, and data analysis.
Close complete feature list

WalkMe’s Suite of Contextual AI Assistance Capabilities

Consumption will require purchase of AI Units starting January 2027

Build and deploy flexible AI experiences to guide users and accelerate workflows. Deliver AI assistance, recommended actions, and AI skills in-app, right where work happens.

  • Pinned AI via attachment to UI elements
    Deliver timely, in-flow guidance by attaching AI experiences to specific UI elements or workflow steps. Ensure users receive the right support automatically at the exact moment and location it’s needed.
  • Proactive AI via the Action Bar
    Enable the Action Bar's AI-powered capabilities to provide powerful, context-aware functionality and benefits for builders and end-users.
  • On-Demand AI via the WalkMe Menu
    Give users on-demand AI assistance through the WalkMe Menu, allowing users to ask questions and access next best actions through a conversational interface.

Thousands of leading enterprises use WalkMe

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WalkMe delivers 494% ROI.

With WalkMe you can understand how your employees are using software and identify friction across workflows. Build digital experiences that drive adoption of applications and workflows and see 494% return.

Ready to go frictionless?

Get started with digital adoption today.

Request a demo