WalkMe Sub Processors
WalkMe – Subprocessors Portal
Last updated: 27 January, 2026.
On this page, we maintain an updated list of WalkMe’s Subprocessors. A Subprocessor is any third party or WalkMe affiliate authorized to process personal data on behalf of WalkMe and its customers, in order to assist WalkMe in providing the WalkMe services in accordance with the applicable service agreement. WalkMe uses the following Subprocessors for hosting, operating and supporting the WalkMe services.
| Subprocessor Name | Address | Location of Processing | Purpose Description |
|---|---|---|---|
| Amazon Web Services Inc. | 410 Terry Avenue North, Seattle, Washington 98109- 5210, U.S.A. | US or EU (according to customer‘s hosting location) | Hosting infrastructure services |
| Google Cloud EMEA Limited | 70 Sir John Rogerson’s Quay, Dublin, D02 R296 Ireland | US or EU (according to customer‘s hosting location) | Hosting infrastructure services AI services (only in use in connection with WalkMe backend or optional Generative AI features) |
| Microsoft Ireland Operations Limited | One Microsoft Place, South County Business Park, Leopardstown, Dublin, 18 D18/P521 Ireland | US or EU (according to customer‘s hosting location) | Hosting infrastructure services AI services (only in use in connection with WalkMe backend or optional Genertaive AI features) |
| Datadog, Inc. | 286 5th Ave Fl 12 New York, NY 10018- 1741 USA | US or EU (according to customer‘s hosting location) | Application logging & monitoring |
| Akamai Technologies, Inc. | 145 Broadway, Cambridge, MA 02142, U.S.A. | Worldwide (nearest end user location) | Content delivery and web application firewall (WAF) services |
| Okta, Inc. | 100 First Street, San Francisco, CA 94105, U.S.A. | US or EU (according to customer‘s hosting location) | User authentication to WalkMe Editor |
| SFDC Ireland Limited, | Salesforce UK Limited, Floor 26, Salesforce Tower, 110, Bishopsgate, London, EC2N 4AY, UK | UK | Support |
The following WalkMe affiliates may function as Subprocessors in the course of providing the WalkMe Service:
| WalkMe/SAP Entity | Address | Purpose Description |
|---|---|---|
| WalkMe, Inc. | 350 Mission Street, Floor 26 San Francisco, CA 94105 | Operation & Support |
| WalkMe Ltd. | 3 Kremenetski Street, 2nd Floor, Tel-Aviv 6789903 Israel | Operation & Support |
| WalkMe Singapore PTE Ltd. | 1 Temasek Avenue #21-04 Millenia Tower Singapore 039192 | Support |
| WalkMe KK | Nihonbashi Mitsui Tower 6F, 2-1-1 Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022, Japan | Support |
| SAP LABS INDIA PVT. LTD. | 138, Export Promotion Industrial Park, Whitefield, Bangalore- 560066, India | Support |
| SAP SE | Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany | Cloud Infrastructure Management |
Subscribe to Subprocessors Changes
The list of Subprocessors WalkMe engages may change from time to time as the WalkMe DAP keeps evolving.
We advise to check this page regularly and to subscribe to receive automated email notifications on proposed new, or replacement of existing Subprocessors