Streamline Your Customer Onboarding Process

Software providers and organizations with customer-facing apps are dealing with challenges in creating stickiness and reducing churn rates. A quick and efficient customer onboarding process is a vital aspect of long term customer satisfaction.

Creating a smooth and uncluttered onboarding experience while ensuring that new customers are exposed to all necessary features and capabilities is a necessary element of onboarding success.

WalkMe’s Digital Adoption Platform will help you optimize your customer onboarding process, allowing your software and customers to jointly reach their highest potential.

“WalkMe has helped eMoney scale and streamline user adoption and share critical messages, enabling our customers to get the most out of our software, service, and support.”
Steve Levis, SVP, Client Engagement, eMoney Advisor

Benefits of WalkMe:

  • Streamline customer onboarding process
  • Simplify user experience
  • Encourage customer engagement
  • Drive feature adoption
  • Increase retention rates and potential for upselling and cross-selling
  • Maximize customer exposure to full product value
  • Effectively promote new services to existing customers
  • Boost customer experience & increase customer loyalty

3 Must-Reads on Customer Onboarding:

User Experience Best Practices for Customer Onboarding
The Part of Customer Onboarding You Can’t Afford to Ignore
Understanding and Solving Customer Journey Pain Points

Watch This: How HP Indigo Uses WalkMe to Improve Customer Onboarding

WalkMe makes customer onboarding faster and more efficient for HP Indigo. It equips each user of the HP Indigo tool with the know-how to complete complex and routine tasks with ease. Watch this video for a deeper look into HP Indigo’s success story.