Users look for products that delight them in a few seconds - not in hours or days. This “aha” moment is the precise point when a user discovers the value they were seeking.
Users who discover an “aha” moment instantly are more likely to convert, renew, and expand their relationship with a product, becoming brand advocates. Inversely, confused or frustrated users become risky customers - those likely to churn.
WalkMe delights users during your trial experience through personalized guidance, engagement, and automation.