How it Works?

What is WalkMe™?

WalkMe – the Enterprise Class Guidance and Engagement Platform – drives users to action as they use software or websites. WalkMe is used by Enterprises from a wide range of industries and verticals to increase sales and conversion rates, boost UX, reduce support costs, and improve employee productivity. Comprehensive step-by-step guidance is delivered through a sequence of tip balloons without requiring the user to leave the screen, watch video tutorials, or read tedious manuals or FAQ pages.

The WalkMe context-intelligent algorithm ensures that the right people receive the right guidance at the right time. WalkMe is specific to each user’s role, tasks, actions and device. WalkMe accurately adapts to any screen size and resolution. All of this is accomplished without any changes or integration to the underlying software. Using WalkMe does not require download.

As a pure software-as-a-service (SaaS) company, WalkMe offers a secure (ISO 27001 Certification), reliable, and scalable platform that will not affect site performance. All WalkMe servers, databases, and storage are located in a top tier and secure cloud network. In order to provide customers with the greatest flexibility, WalkMe utilizes Amazon Web Services (AWS).

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