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WalkMe for IT

How to utilize WalkMe’s Digital Adoption Platform to create an innovative IT department and drive successful digital transformation
How to utilize WalkMe’s Digital Adoption Platform to create an innovative IT department and drive successful digital transformation

To uncover how CIOs and IT organizations will define success in 2021, WalkMe commissioned a report
by Constellation Research which surveyed over 100 Fortune 500 CIOs.

To uncover how CIOs and IT organizations will define success in 2021, WalkMe commissioned a report
by Constellation Research which surveyed over 100 Fortune 500 CIOs.
0%
of CIOs list automation and AI as key to improving effectiveness of IT
0%
of CIOs say they will become more influential through innovation
0%
of CIOs say ROI from IT can be achieved through portfolio assessment and rationalization
0%
of CIOs say their budget has stayed stable through the pandemic

Source: Constellation Research

Digital Transformation
is the Top Priority for CIOs in 2021

Source: Constellation Research, The CIO Outlook for 2021

"Don’t use yesterday’s linear business solutions to tackle today’s exponential challenges."

- Constellation Research, The CIO Outlook for 2021

To future-proof their organizations, CIOs need solutions to make their organizations resilient to change.

Digital adoption enables
organizations to realize the full
potential of their technology investments.

WalkMe’s Digital Adoption Platform grants CIOs visibility into their tech investments and enables them to innovate employee and user experiences across the tech portfolio.

Data & Analytics

WalkMe’s Digital Adoption PlatformInnovates IT Throughout Your Business

Integrations

Productivity

Digital Adoption as a Driver of Success
WalkMe’s Digital Adoption Platform is the link that solves CIOs’ most pressing priorities and turns digital transformation into reality.
Overwhelmed employee
Insights Gain visibility into usage of your existing technology and get ROI on software licensing
Automation Automate tasks cross-platform to give users seamless digital experiences
Integrations Integrate with your most business-critical tools for increased personalization
AccelerationReduce time to competency on all enterprise software and unify the user experience
Fortune 500 companies Trust WalkMe’s Digital Adoption Platform to Transform the User Experience
“WalkMe’s simple content development interface and ability to add complex conditional logic without R&D effort is incredibly beneficial. When a system can dynamically and contextually provide guidance, awareness and automation, everyone wins.”
Nilanjan Adhya, Chief Digital Officer & VP Digital Transformation IBM
  • Defining IT Success in 2021

    CIOs need a multitude of solutions to adapt the organization to change, to become more resilient and future-proof

  • Implementing
    no-code solutions

  • Automating repetitive
    processes

  • Leveraging integrations
    with key software

  • Finding new approaches
    to training & service.

Increase Visibility on Your Tech Portfolio with WalkMe’s Insights

WalkMe Insights’ all-in-one analytics platform provides CIOs with analytics and actionable insights based on application usage

WalkMe’s Approach to Digital Adoption

The DAP Layers

  1. Insights
  2. Guidance
  3. Engagement
  4. Automation
  5. DAP Center

Collect and analyze usage data, gain visibility into the user journey and find out where your users struggle, so that you can make data-driven decisions and champion transformational change.

Contextually drive users to action with in-app and cross-app, step-by-step guidance. Using strategically placed content delivered at the moment of need, users can successfully and accurately complete complex business processes.

Shift from reactive to proactive user engagement by anticipating user needs and providing personalized guidance so that your users never have to search for help again.

Simplify the user experience by eliminating empty clicks and automating mundane tasks - within and across applications. Ensure accurate process completion as you increase user engagement and send productivity soaring.

Gain full visibility into all user activities and adoption metrics so that you can make strategic and data-driven decisions that grow revenue and accelerate digital transformation.

Insights
Guidance
Engagement
Automation
DAP Center
Collect and analyze usage data, gain visibility into the user journey and find out where your users struggle, so that you can make data-driven decisions and champion transformational change.
Contextually drive users to action with in-app and cross-app, step-by-step guidance. Using strategically placed content delivered at the moment of need, users can successfully and accurately complete complex business processes.
Shift from reactive to proactive user engagement by anticipating user needs and providing personalized guidance so that your users never have to search for help again.
Simplify the user experience by eliminating empty clicks and automating mundane tasks - within and across applications. Ensure accurate process completion as you increase user engagement and send productivity soaring.
Gain full visibility into all user activities and adoption metrics so that you can make strategic and data-driven decisions that grow revenue and accelerate digital transformation.

1,800 + Leading Enterprises Use WalkMe