Digital is permeating every facet of work, but most digital transformations are initiated with little to no visibility into digital usage. In fact, the impact enterprise technology has on the employee experience is overlooked.
Organizations must prioritize the digital employee experience and empower employee engagement throughout their digital usage directly. This includes providing employees with a frictionless digital interface that is effortlessly adopted and maneuvered to be successful in their digital transformation efforts.
Just as customer experience is seen as a complete suite, the digital employee experience must receive equal treatment.
It is in fact the amalgamation of customer experience, employee experience, and digital employee experience that are the Yin and Yang of business growth.
Setting Yourself Up for Success: The Visionary CIO
Digital transformation requires a pioneer within the organization.
Chief Information Officers (CIOs) want to drive strategy within their organizations and bring substantial decisions that have a strong impact on the business’ bottom line and ROI.
CIOs are the only executive with the know-how to own the digital transformation strategy and the digital employee experience within their organization.
Owning Digital Transformation + Owning Digital Employee Experience =
CIOs want to drive strategy within their organizations and bring substantial decisions that have a strong impact on the business’ bottom line and ROI.
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