What is Change Management?
Change management is the catch-all term for all the ways of preparing, supporting, and helping teams, individuals, and organizations undergo change.
There are various causes for change, including:
- Evolution of technology
- Internal process reviews
- Crisis response
- Customer demand changes
- Competitive pressure
- Acquisitions and mergers
- Organizational restructuring
Such change might include redefining and/or redirecting budgets, resources, business processes, and operations in general. Change management usually only refers to how personnel and teams are affected by changes within the organization, whereas organizational change management (OCM), is about the total organizational change of an entire company or business.
The Association of Change Management Professionals (ACMP) defines change management as: