Digital Automation Platform

What Is a Digital Automation Platform?

Digital automation platforms automate and streamline a wide variety of business functions, offering an equally wide range of benefits.

Enterprise-grade digital automation platforms are highly robust and can impact virtually any aspect of a business. 

The most advanced platforms cater exclusively to large corporate customers. 

Common use cases include the automation of:

  • Repetitive human tasks, such as data entry or administrative tasks
  • Content distribution and management
  • Certain types of decision-making
  • Business-wide workflows
  • Accounting or financial functions
  • Employee onboarding and software training

Regardless of the nature of the automation, digital automation platforms almost always generate significant ROI. 

That ROI can come in the form of:

  • Decreased human labor time
  • Increased development or production speed
  • Lower use of resources
  • More satisfied employees, users, and customers

Digital automation platforms are implemented as part of digital transformation initiatives. 

While digital transformation refers holistically to business-wide changes, digital automation restricts its definition to the automation of human tasks.

Digital automation platforms are also distinct from digital adoption platforms (DAPs). DAPs can be considered a type of digital automation platform. They focus on automating software training, employee onboarding, and digital adoption processes.

Regardless of the use case, digital automation platforms deliver exceptional ROI to enterprise customers. 

As technology continues to evolve, digital automation platforms will become more commonplace in organizations of every size.


Frequently asked questions

  • What are the types of digital automation platforms?
    There are four types of digital automation platforms. 1. Workflow Automation/ Business Process Automation streamlines workflows with a generalized system accessible to any user. 2. IT Operations Automation / IT Process Automation helps automate operations and IT processes. 3. Infrastructure Automation streamlines the way a company uses infrastructure using automation via the cloud. 4. Big Data / Hadoop Automation which companies use to process large amounts of data with automation.
  • What is the best digital automation platform?
    The market leader for digital automation platforms is WalkMe’s Digital Adoption Platform (DAP). WalkMe’s no-code digital adoption platform enables organizations to leverage data to take immediate action to simplify user experiences across your enterprise applications, which can increase productivity and revenue.

Updated: January 23, 2023

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