What is a citizen developer?
A citizen developer is an employee who develops an application for themselves or anyone else in a company. They use tools permitted by IT units and usually report to a department or area of business that isn’t IT.
Businesses typically use citizen developers to manage IT backlogs and to make up for a lack of in-house developers. To create profitable and productive apps and automate workflows, citizen developers need to know about business processes and have advanced digital skills, including:
- No-code bot automation
- Digital workflow analytics
- Document generation