What is a Digital Workflow?
Digital workflows are a series of steps that are completed electronically to automate tasks and processes within an organization.
Digital workflows are used in a variety of industries, including healthcare, manufacturing, and customer service.
Digital workflows appear in companies in a variety of places. They can be used to automate tasks and processes in any department or function, from sales and marketing to human resources and IT. Here are some examples of where digital workflows are used in companies:
- Sales and marketing: Digital workflows can be used to automate tasks such as lead generation, lead nurturing, and customer support.
- Human resources: Digital workflows can be used to automate tasks such as onboarding, employee training, and performance reviews.
- IT: Digital workflows can be used to automate tasks such as asset management, software deployment, and help desk support.
Digital workflows can range in complexity from simple to complex.
Here are some factors that can affect the complexity of a digital workflow:
- The number of steps involved in the process
- The number of people or departments involved in the process
- The level of automation required
- The complexity of the data that is being processed
The complexity of a digital workflow can also affect the cost of implementation and maintenance.
If you are considering implementing a digital workflow, it is important to carefully consider the complexity of the process that you want to automate.