Dreamforce 2018 is almost here!
It’s time to put the final touches on your schedule, and decide which speaking sessions will be the focal point of your itinerary.
With thousands of speaking sessions to choose from, attendees have the power to shape their Dreamforce experience. So it’s up to you to choose wisely.
Luckily, if you’re a digital leader in search of new perspectives to enhance your company’s digital transformation strategy then we have a line-up curated for you!
Be sure to hit the following Dreamforce 2018 sessions on all things digital transformation:
1. Advice from the Fortune500: Maximize Salesforce with a Digital Adoption Strategy
Who’s speaking?
Michelle Anthony, Integration Specialist, Shell Oil Global Commercial
Jane Bach, Sales Enablement Manager, Paychex
Jae Borgard, VP Technology Enablement, Dell Inc.
Brittany Rolfe, VP Customer Engagement, WalkMe
What it’s about
Discover how enterprise organizations can overcome common digital transformation challenges by hearing one of Salesforce’s top success stories. This panel, featuring executives from Paychex, Shell Oil and Dell Technologies, will provide insight into which tools you can implement in order to create a seamless digital adoption plan.
Why you should attend
Executives, managers and professionals alike will benefit from a deep-dive into the world of digital adoption — the next frontier of digital transformation. Gain insight to master common challenges that accompany company-wide digital transformation.
Where and when
Where: Marriott Marquis Foothill G1-G2
When: Thursday, September 27 at 3 PM – 3:40 PM
Add this session to your agenda here.
2. How Hulu Uses Automation to Amplify Salesforce Value and Employee Productivity
Who’s speaking?
Karen Van Kirk, Vice President, Viewer Experience, Hulu
Dan Adika, CEO, WalkMe
What it’s about
Creating and designing a flawless customer experience requires a state of the art employee training strategy. This session provides an in-depth look at how to come out on top in today’s competitive market by arming your team with the top-notch training.
Why you should attend
Satisfying the needs of 20M customers is no small feat, and one that Hulu does flawlessly. Attendees will learn how to train employees and provide the ultimate customer experience by implementing automation and self-service.
Where and when
Where: Moscone South, Partner Theater 1
When: Wednesday, September 26 at 4 PM – 4:20 PM
Add this session to your agenda here.
3. 6 Recurring Elements of a Digital Operating Model
Who’s speaking?
Matt Evans, Director, Innovation and Transformation Salesforce
What it’s about
Incorporating digital strategies into your workflow isn’t just about adding new tools and platforms. Rather, the focus should be on integrating more efficient techniques into every aspect of your company ecosystem, from employee training to customer service.
Why you should attend
This session with Salesforce’s very own director of innovation will provide insight for business leaders on how to institute a customer-centric digital philosophy. Learn how to instill the appropriate culture and champion your digital transformation.
Where and When
Where: City View at Metreon, Level 4- Inspiration Peak Theater
When: Thursday, September 27, 1 PM- 1:20 PM
Add this session to your agenda here.
4. #ITVisionaries: CIO’s 2019 Imperatives for End-to-End Transformation
Who’s speaking?
Cindy Breshears, Chief Transformation Officer, IBM
Frederic Chanfrau, CIO Technology, Citizens Bank
Kenneth Jeanos, President & CIO, Panasonic
Kamran Ziaee, Chief Information Officer, CenturyLink
What it’s about
Peer into the future of digital disruption — AI and automation — and discover how to ensure the digital success for your business. This panel of CIO change agents will be discussing how to implement the emerging technology for successful digital leadership in 2019.
Why you should attend
In order to execute a successful digital transformation, CIOs must understand how to utilize emerging technologies such as AI and automation. Successfully executing a full digital transformation means reinventing your organization amid constant disruption.
Where and When
Where: Moscone West, Room 2020
When: Wednesday, September 26, 9 AM – 9:40 AM
Add this session to your agenda here.
5. AI’s Role in the Future of Work
Who’s speaking?
Dan O’Connell, General Manager, Voice AI Dialpad
What it’s about
“Dialpad is leading the revolution through voice-driven artificial intelligence, real-time speech recognition, and natural language processing.” Join this session with Dialpad’s general manager to learn how AI can vastly improve your customer service with customer insights. Improve your employee efficiency and gain a greater understanding of how AI impacts the future of work.
Why you should attend
Now more than ever, we’re seeing a significant shift as the employee experience, customer service and overall infrastructure evolve to fit the digital needs of enterprises. It’s crucial that companies keep up with this fast-paced change.
Where and When
Where: Moscone South, Partner Theater 2
When: Wednesday, September 26, 10:45 AM – 11:05 AM
Add this session to your agenda here.