In the digital era, there are few things more important to a company’s strategy than creating an effective digital transformation process. When designing their IT strategy, executives, tech leaders, and change managers must account for both the technological and human components of change.
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Here, we’ve outlined five important elements of an effective digital transformation, and in effect, organizational transformation process. By adhering to these simple steps, you can prepare a successful digital transformation strategy and ensure a smooth implementation.
Five steps of an effective digital transformation process
1. Assess the current state
Before entering this technological undertaking, executives must be able to clearly define what is happening within the organization and the market that is calling for a digital transformation.
2. Set the budget and identify the right technology
In this step, the executive team, IT team, and finance leaders must agree on a budget for the digital transformation process.
3. Plan out training
Onboarding employees to the new software can be one of the most challenging experiences during the digital transformation process. Mention software training in front of your employees and most likely they will recoil. Why? Traditional methods of training, such as classroom sessions, webinars, or instruction manuals, are time-consuming and interrupt the workflow. Most importantly, they are not effective for teaching people how to use contemporary enterprise software.
4. Create an open feedback culture
Digital transformation requires employees and leaders alike to make big changes. When you embark on the digital transformation process, make sure you have a solid change management infrastructure in place. Without it, you will be sure to face employee resistance, frustration, and disengagement.
5. Keep the process open ended
Even after implementation, digital transformation is an ongoing process. Because many technologies are based in the cloud, updates come frequently and automatically.