What are Walkthroughs?
Walkthroughs are step-by-step software solutions that guide users through a series of actions to help them complete a process. They are used to train people on specific workflows, tasks, new software, and apps. Employees will often complete several walkthroughs to assist with their onboarding phase, but the tools can be used at any stage to walk people through new objectives.
Walkthroughs aren’t solely for employees, however. Walkthroughs show consumers how to properly engage with your product or service, highlighting specific, helpful features and displaying relevant content at the time of need.