What is a DSS?
A decision support system (DSS), most simply, helps users make decisions. It’s a program that aids businesses in making judgements and determining courses of action. A DSS goes through large amounts of data, analyzing and organizing it into comprehensive reports that support decision making and problem solving.
A DSS provides information that managers need to make informed decisions. These systems are usually geared toward specific managerial processes, though they are used to solve more complex issues.
The types of information used by a DSS include:
- Target revenue
- Projected revenue
- Sales figures
- Inventory and operations-related data
A DSS can be entirely automated or human-powered – or a combination of both. The best systems don’t just compile information into reports, they actually make decisions for the users. Essentially, they allow for informed decisions to be made more efficiently.