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    • Digital Transformation
      • What is Digital Transformation
      • Digital Transformation Articles
    • Change Management
      • What is Change Management
      • Change Management Articles
    • Thought Leadership
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      4 Ways to Improve Business Efficiency and the Customer Experience
      Customer Experience, Digital Transformation
      4 Ways to Improve Business Efficiency and the Customer Experience
      Discussions of business efficiency often revolve around topics such as inputs, outputs, costs, and performance, but efficiency also affects customers. Some...

      by WalkMe Team, June 13, 2021

      5 Questions to Ask Before Investing in a Salesforce Certification
      Digital Transformation, Training & Onboarding
      5 Questions to Ask Before Investing in a Salesforce Certification
      A Salesforce certification can be a great way to boost a Salesforce professional’s career, especially in today’s market. The demand for...

      by WalkMe Team, June 9, 2021

      DAP Professional Spotlight: Michael Alene
      Digital Transformation
      DAP Professional Spotlight: Michael Alene
      When the world's largest biotech company, Roche, needed to migrate more than 15,000 employees to Salesforce Lightning, they decided to...

      by WalkMe Team, June 8, 2021

      How to Plan and Use an IT Audit Checklist
      CIO & IT, Digital Transformation
      How to Plan and Use an IT Audit Checklist
      An IT audit needs to cover a few essential elements in order to effectively assess and evaluate existing IT processes....

      by WalkMe Team, June 7, 2021

      Process automation: Definition, benefits, stages and examples
      Digital Transformation
      Process automation: Definition, benefits, stages and examples
      Process automation is using technology and software solutions to design, execute, and control workflows and business processes independently from humans. These...

      by WalkMe Team, June 3, 2021

      GEOCONCEPT Group Catapults CX with WalkMe
      Customer Experience, Digital Transformation
      GEOCONCEPT Group Catapults CX with WalkMe
      GEOCONCEPT Group is a company that helps businesses navigate in a big way. It provides customers with software solutions for...

      by WalkMe Team, June 1, 2021

      How No-Code Platforms Can Democratize Business Process Modeling (BPM)
      Change Management, Digital Transformation
      How No-Code Platforms Can Democratize Business Process Modeling (BPM)
      Business process modeling (BPM) allows managers to understand a business process, gain insights into process efficiency, and make performance improvements...

      by WalkMe Team, May 31, 2021

      5 Ways to Drive Customer-First Digital Business Transformation
      Customer Experience, Digital Transformation
      5 Ways to Drive Customer-First Digital Business Transformation
      In 2021, customer engagement has become one of the driving forces behind digital business transformation across the globe—and it’s not...

      by WalkMe Team, May 30, 2021

      What Is the Role of Offboarding In Business Software Adoption?
      Change Management, Digital Transformation, Training & Onboarding
      What Is the Role of Offboarding In Business Software Adoption?
      Among enterprise-level organizations, it is recognized that software onboarding impacts the transition to new platforms, but it can be just...

      by WalkMe Team, May 30, 2021

      5 Ways a Digitally Savvy Workforce Environment Can Simplify IT Operations
      CIO & IT, Digital Transformation
      5 Ways a Digitally Savvy Workforce Environment Can Simplify IT Operations
      IT operations (ITOps) is one of the foundational pillars in IT service management (ITSM), and its success depends on a...

      by WalkMe Team, May 26, 2021

      DAP Professional Spotlight: The Christus Health Team
      Digital Transformation, Training & Onboarding
      DAP Professional Spotlight: The Christus Health Team
      Christus Health is a not-for-profit system made up of more than 600 health centers, including long-term care facilities, community hospitals,...

      by WalkMe Team, May 25, 2021

      Why a Resilient Business Depends on Both Agility and Innovation
      Change Management, Digital Transformation
      Why a Resilient Business Depends on Both Agility and Innovation
      Building a resilient business can help your organization thrive during unforeseen disruptions, but not all interferences are unpredictable. Getting ahead...

      by WalkMe Team, May 23, 2021

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