DAP Professional Spotlight: Jeff McMillan
Digital Transformation
DAP Professional Spotlight: Jeff McMillan
I'd like to introduce you to Project Coordinator of Business Transformation at Minto Group, Jeffrey McMillan, a.k.a Jeff, the Certified...

by WalkMe Team, August 19, 2021

4 ways to adapt to customer expectations in the new normal
Customer Experience, Digital Transformation
4 ways to adapt to customer expectations in the new normal
Customer expectations shifted dramatically in 2020 and many of those changes are here to stay. Adaptation will be essential for...

by WalkMe Team, August 18, 2021

7 deadly sins of HR software
Digital Transformation, HR
7 deadly sins of HR software
HR software makes vows to your organization left and right. It promises to enhance the employee experience, making filling out a...

by WalkMe Team, August 17, 2021

What is intelligent automation (IA) and why should you care?
CIO & IT, Digital Transformation
What is intelligent automation (IA) and why should you care?
Intelligent automation (IA) has been trending in recent months and years, but what exactly is it and why should you...

by WalkMe Team, August 16, 2021

The agile software development revolution is here
Change Management, CIO & IT, Digital Transformation
The agile software development revolution is here
Agile software development could very well go down in history as one of the most influential business methods in history.  Agile...

by WalkMe Team, August 12, 2021

Journey to the center of a customer adoption strategy
Customer Experience, Digital Transformation, User Experience
Journey to the center of a customer adoption strategy
The right customer adoption strategy can improve the customer experience, reduce churn, boost retention, and do wonders for bottom-line profits. A...

by WalkMe Team, August 10, 2021

Spend less time wringing hands and more time ringing bells
Digital Transformation
Spend less time wringing hands and more time ringing bells
Believe it or not, sales processes were not always so complex. Over the last few decades, they have undergone major...

by WalkMe Team, August 9, 2021

Elevate 2021 Recap
Company News, Digital Transformation, WalkMe Company News
Elevate 2021 Recap
And that’s a wrap, folks! Elevate 2021, the event for DAP professionals, is in the books as the largest digital adoption...

by WalkMe Team, August 2, 2021

The perfect employee offboarding checklist
Change Management, Digital Transformation, Training & Onboarding
The perfect employee offboarding checklist
Before we get into the checklist and the absolutely crucial points to cover when offboarding employees, I hope that your...

by WalkMe Team, July 29, 2021

An enterprise guide to digital adoption
CIO & IT, Company News, Digital Transformation
An enterprise guide to digital adoption
The latest report by Futurum Research projects that $700 billion in annual digital solution spend will fall short of delivering...

by WalkMe Team, July 26, 2021

How are organizations restructuring in the new normal?
Change Management, Digital Transformation
How are organizations restructuring in the new normal?
To adapt to the drastic changes wrought by COVID-19, organizations have been restructuring their workplaces, their business models, and their...

by WalkMe Team, July 25, 2021

6 reasons why automated customer service is the future of business
Customer Experience, Digital Transformation
6 reasons why automated customer service is the future of business
Automated customer service is set to not only transform the way customer care departments operate, but also the customer care...

by WalkMe Team, July 21, 2021