WalkMe for NetSuite is the ideal solution for organizations that want to fuel digital adoption, employee training, and user productivity.Oracle’s Netsuite platform is a robust, powerful management suite that integrates ERP, CRM, e-commerce, and more.While Netsuite can deliver massive bottom-line value to a business, effective adoption is a must.
Implementing the NetSuite ERP Platform can pose challenges
Sophisticated enterprise-grade platforms such as NetSuite are too complex to simply be “deployed.” Users must undergo onboarding and training in order to be productive.However, effective digital adoption comes with its own set of challenges:Enterprise-grade software carries learning curves. In some cases, these learning curves can be steep enough to slow down competency and productivity. Effective training can be costly, time-consuming, and challenging. Training is a requirement for many enterprise tools, and the quality of that training plays a large role in employee learning and productivity.Onboarding and training timelines cause lags in productivity. Employees are rarely producing at 100% during onboarding and training. Therefore, it is in an organization’s best interest to make these programs as efficient as possible.
Proficiency levels often plateau at the basics. Without targeted guidance or training requirements, it is easy for skills to hit an early ceiling. Workers may be able to perform common tasks, but strategic training is often needed to raise general workforce skills. Overcoming these challenges requires that businesses rethink their approach to software adoption.
Digital adoption strategies will streamline training
Software implementation alone is not enough to help organizations earn returns from their software investments.In the digital age, organizations should:Develop sophisticated training programs: Employee training should have specific, measurable goals, such as specific performance quotas or acquiring certain skills. Training should also have the plans and the means for achieving those goals.Personalize training: Each worker will have different levels of tech-savvy experience. This makes it difficult to engage people through traditional techniques, such as classroom learning. Even video courses become costly compared to more modern approaches, such as Digital Adoption Platforms.Enhance and streamline the user experience: The user experience is a key element in the digital workplace. Better experience keeps users engaged, improves learning, and decreases friction.Maximize user proficiency and software utilization: As mentioned, training programs should have measurable goals. Two of the most important are user proficiency and how much a tool is being utilized – both impact the overall value of a software platform.Use innovative training tools and techniques: The right tools can make all the difference when it comes to training effectiveness. In some situations, traditional training approaches can work. When it comes to software training, however, digital solutions are best.For Netsuite and other sophisticated enterprise software, Digital Adoption Platforms are the best choice.
Digital Adoption Platforms boost the value of software investments
Digital Adoption Platforms are a type of training software that layer themselves atop the target platform or application.The WalkMe platform, for instance, streamlines and accelerates training – which also cuts costs in a number of other business areas – while boosting employee proficiency and performance.Key features of the WalkMe platform include:In-app guidanceContextualized guidance is an enormous help to employees and employers alike. By offering help at the moment of need, users can immediately apply that information. This increases knowledge retention, while simultaneously cutting technical support costs and productivity lags.Automated tutorials and walkthroughsStep-by-step guidance can take users through processes that are either simple, complex, or anywhere in between. These walkthroughs can then be further customized to meet the needs of the workforce.Task automationBasic tasks can be automated, freeing up user time for more productive activities.Software analyticsAnalytics can track user behavior in the application of choice, identifying errors and learning needs. This data can then be used to further optimize walkthroughs and training programs.WalkMe, the premiere Digital Adoption Platform, has designed training solutions specifically for NetSuite, making it an excellent option for organizations that use this platform.
The benefits of WalkMe for NetSuite are substantial
There are many benefits to using WalkMe for NetSuite adoption and training:Seamless user engagement: WalkMe’s NetSuite guidance keeps users engaged and raises their productivity from the very start. With WalkMe’s automated guidance, users are free to learn independently, decreasing employee frustration and improving motivation levels.Increase overall user expertise: When employee proficiency levels stagnate, knowledge levels also plateau. WalkMe can help users dive deep into the NetSuite platform, turning novices into intermediate or advanced users.Full software utilization: Software features that go unused won’t contribute to an organization’s bottom line. Trainers and adoption managers can choose specific features or functions to promote, which further enhances user productivity and platform utilization.Accelerated onboarding and training: WalkMe helps users become competent, confident, and fully productive, more quickly. Training inside the app, as mentioned, dramatically reduces time-to-competency and time-to-productivity.Maximized software ROI: Ultimately, WalkMe can be instrumental in helping organizations maximize their software value – and, in the right hands, this added value can have tangible impacts on an organization’s bottom line.WalkMe can help organizations, regardless of size or industry, earn more from their NetSuite investment.To learn more about WalkMe for NetSuite, schedule a demo today.
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.