Remote Working Statistics and Key Takeaways: 2021
Change Management
Remote Working Statistics and Key Takeaways: 2021
Will the work-from-home (WFH) trend become the new normal or will remote work die down over the next several years?...

by WalkMe Team, June 15, 2021

4 Ways to Improve Business Efficiency and the Customer Experience
Customer Experience, Digital Transformation
4 Ways to Improve Business Efficiency and the Customer Experience
Discussions of business efficiency often revolve around topics such as inputs, outputs, costs, and performance, but efficiency also affects customers. Some...

by WalkMe Team, June 13, 2021

5 Questions to Ask Before Investing in a Salesforce Certification
Digital Transformation, Training & Onboarding
5 Questions to Ask Before Investing in a Salesforce Certification
A Salesforce certification can be a great way to boost a Salesforce professional’s career, especially in today’s market. The demand for...

by WalkMe Team, June 9, 2021

DAP Professional Spotlight: Michael Alene
Digital Transformation
DAP Professional Spotlight: Michael Alene
When the world's largest biotech company, Roche, needed to migrate more than 15,000 employees to Salesforce Lightning, they decided to...

by WalkMe Team, June 8, 2021

How to Plan and Use an IT Audit Checklist
CIO & IT, Digital Transformation
How to Plan and Use an IT Audit Checklist
An IT audit needs to cover a few essential elements in order to effectively assess and evaluate existing IT processes....

by WalkMe Team, June 7, 2021

Process automation: Definition, benefits, stages and examples
Digital Transformation
Process automation: Definition, benefits, stages and examples
Process automation uses technology and software solutions to design, execute, and control workflows and business processes independently from humans. These solutions...

by WalkMe Team, June 3, 2021

GEOCONCEPT Group Catapults CX with WalkMe
Customer Experience, Digital Transformation
GEOCONCEPT Group Catapults CX with WalkMe
GEOCONCEPT Group is a company that helps businesses navigate in a big way. It provides customers with software solutions for...

by WalkMe Team, June 1, 2021

How No-Code Platforms Can Democratize Business Process Modeling (BPM)
Change Management, Digital Transformation
How No-Code Platforms Can Democratize Business Process Modeling (BPM)
Business process modeling (BPM) allows managers to understand a business process, gain insights into process efficiency, and make performance improvements...

by WalkMe Team, May 31, 2021

5 Ways to Drive Customer-First Digital Business Transformation
Customer Experience, Digital Transformation
5 Ways to Drive Customer-First Digital Business Transformation
In 2021, customer engagement has become one of the driving forces behind digital business transformation across the globe—and it’s not...

by WalkMe Team, May 30, 2021

What Is the Role of Offboarding In Business Software Adoption?
Change Management, Digital Transformation, Training & Onboarding
What Is the Role of Offboarding In Business Software Adoption?
Among enterprise-level organizations, it is recognized that software onboarding impacts the transition to new platforms, but it can be just...

by WalkMe Team, May 30, 2021

5 Ways a Digitally Savvy Workforce Environment Can Simplify IT Operations
CIO & IT, Digital Transformation
5 Ways a Digitally Savvy Workforce Environment Can Simplify IT Operations
IT operations (ITOps) is one of the foundational pillars in IT service management (ITSM), and its success depends on a...

by WalkMe Team, May 26, 2021

DAP Professional Spotlight: The Christus Health Team
Digital Transformation, Training & Onboarding
DAP Professional Spotlight: The Christus Health Team
Christus Health is a not-for-profit system made up of more than 600 health centers, including long-term care facilities, community hospitals,...

by WalkMe Team, May 25, 2021