Facing Churn? Look Out For These Customer Experience Mistakes
Customer Experience, Digital Transformation
Facing Churn? Look Out For These Customer Experience Mistakes
Can you imagine losing up to one-third of your customers? If you provide a poor customer experience, this nightmare scenario could...

by WalkMe Team, July 18, 2018

Top Tips for Implementing Effective Robotic Process Automation (RPA)
Digital Transformation
Top Tips for Implementing Effective Robotic Process Automation (RPA)
Have you ever watched a science fiction movie filled with technology so futuristic you assumed you’d never see it in...

by WalkMe Team, July 17, 2018

Deep Dive: Employee Frustration is Destroying Your Employee Experience
Digital Transformation, Training & Onboarding
Deep Dive: Employee Frustration is Destroying Your Employee Experience
Your HR department worked hard to craft the ideal recruiting, onboarding, and employee training model. They built an appealing benefits...

by WalkMe Team, July 12, 2018

Becoming a Data Driven Company: How to Build a Data Warehouse
Digital Transformation
Becoming a Data Driven Company: How to Build a Data Warehouse
What do carbon and data have in common? Carbon is all around us, in the atmosphere, in the ocean —...

by WalkMe Team, July 11, 2018

The New C-Suite: 3 Steps for Aligning Leadership in the Digital Age
Digital Transformation, Training & Onboarding
The New C-Suite: 3 Steps for Aligning Leadership in the Digital Age
A new breed of digital leadership is transforming the C-suite. Technological progress is changing the business landscape beyond recognition. Now, companies...

by WalkMe Team, July 9, 2018

How to Boost CX with Customer Journey Mapping
Customer Experience, Digital Transformation
How to Boost CX with Customer Journey Mapping
A compelling customer experience is one of the most important competitive differentiators a company can have. The customer experience has a powerful...

by WalkMe Team, July 5, 2018

The CEO’s Guide to Successful Change Management
Change Management, Digital Transformation
The CEO’s Guide to Successful Change Management
Big changes are coming. You are replacing your legacy systems, which will require every employee in your organization to undergo training....

by WalkMe Team, June 28, 2018

How AI is Smoothing the Road to Value-Based Care
Digital Transformation
How AI is Smoothing the Road to Value-Based Care
The road to value-based care is long and winding. For many healthcare providers, the journey is anything but easy. Value-based healthcare...

by WalkMe Team, June 26, 2018

4 Tips to Raise Long-Term Customer Engagement
Customer Experience, Digital Transformation
4 Tips to Raise Long-Term Customer Engagement
Rising customer expectations and the emergence of a subscription-based business model has disrupted traditional customer engagement strategies. For SaaS companies, closing...

by WalkMe Team, June 21, 2018

The Short Read: How Banks Can Increase Financial Inclusion and Profits
Digital Transformation
The Short Read: How Banks Can Increase Financial Inclusion and Profits
A 3-minute read to deliver you value-packed info. No fluff included. Strategic executives of global banks have raised three priorities to...

by WalkMe Team, June 19, 2018

B2C vs. B2B: How the Customer Experience Definition Became Equalized
Customer Experience, Digital Transformation
B2C vs. B2B: How the Customer Experience Definition Became Equalized
Once, customer experience meant different things, depending on whether a company served other businesses or consumers directly. Those days are...

by WalkMe Team, June 14, 2018

6 Stats to Kick-Start Your Employee Retention Strategy
Digital Transformation, Training & Onboarding
6 Stats to Kick-Start Your Employee Retention Strategy
A shrinking candidate pool and increased competition for top-notch talent are driving many companies to boost recruiting efforts. But, doing...

by WalkMe Team, June 12, 2018