WalkMe named a Leader in the IDC MarketScape: Worldwide Digital Adoption Platforms 2024 Vendor Assessment

Claire McGovern
By Claire McGovern
Updated April 10, 2024

As one of the leading market analyst firms, IDC is uniquely positioned when it comes to guiding future-oriented businesses towards making the right technology decisions. That’s why we were honored to be named a Leader in the first IDC MarketScape: Worldwide Digital Adoption Platforms 2024 Vendor Assessment (doc #US49786723, March 2024). The IDC MarketScape acts as a comprehensive guide tailored for those who are keen on leveraging Digital Adoption Platforms (DAPs) to turbocharge their organizational efficiency, boost worker productivity, and expedite their digital transformation initiatives.

What is the IDC Marketscape: Worldwide Digital Adoption Platforms 2024 Vendor Assessment?

The IDC Marketscape: Worldwide Digital Adoption Platforms 2024 Vendor Assessment evaluates the DAP landscape, providing essential insights that aid in selecting the vendor perfectly aligned with an organization’s unique requirements. 

The report’s detailed vendor analyses and buyer perspectives furnish decision-makers with the necessary tools to grasp the competitive dynamics and anticipate technological trends within the DAP market. This insight advocates for a more informed and strategic adoption of DAPs, empowering businesses to weave these platforms into their operational fabric seamlessly to enhance efficiency, productivity, and innovation.

Why did the IDC MarketScape recognize WalkMe as a Leader in DAP?

We believe WalkMe’s recognition in the report as a Leader is a testament to our market innovations,  advanced AI technologies, and superior customer-centric solutions. The incorporation of WalkMe’s groundbreaking DeepUI AI technology and comprehensive analytics capabilities underscores its foundational importance in the DAP market and highlights its commitment to advancing digital adoption.

“As a pioneer that helped define the Digital Adoption Platform space, WalkMe was recognized for its continuous innovation in AI-driven capabilities and for its proven expertise in accelerating user adoption across workflows in large scale enterprise deployments.”

  • Gina Smith, Research Director, IT Skills for Digital Business, IDC

In addition to its AI capabilities, the IDC MarketScape noted  WalkMe’s customer experience capabilities, saying that “WalkMe is one of the few vendors in this evaluation that offers extensive user experience personalization features”, advanced analytics features, and in-app content creation and management tools. 

To learn more about the DAP market’s latest trends, the key benefits of using DAP, and why WalkMe is a DAP Leader, download the IDC Marketscape: Worldwide Digital Adoption Platforms 2024 Vendor Assessment excerpt today.

Claire McGovern
By Claire McGovern
Analyst Relations at WalkMe™.