The ‘User Journey’ Definition Made Simple
User Experience
The ‘User Journey’ Definition Made Simple
Living in the digital age is living in the age of choice. Consumers today have more options for purchasing products and...

by WalkMe Team, February 25, 2019

How To Choose The Best Employee Onboarding Software
Digital Transformation, Training & Onboarding
How To Choose The Best Employee Onboarding Software
In the first week of a new job, approximately 16% of employees are already thinking about leaving. This is according to...

by WalkMe Team, February 24, 2019

Why ‘Digital Enablement’ Should Be a Top Priority for HR Leaders
Digital Transformation
Why ‘Digital Enablement’ Should Be a Top Priority for HR Leaders
We are at the edge of a new paradigm — the realm of human resources is expanding faster than ever...

by WalkMe Team, February 21, 2019

11 Chief Digital Officers Leading Transformation in the Digital Workplace
Digital Transformation
11 Chief Digital Officers Leading Transformation in the Digital Workplace
A new force is emerging in the C-suite. As evolving digital technology shifts responsibility among executives, the need for dedicated digital...

by WalkMe Team, February 20, 2019

Why Even the Best Automation System Won’t Improve Your Efficiency
Digital Transformation
Why Even the Best Automation System Won’t Improve Your Efficiency
Your automation technology is a success. Yet your employee efficiency is flatlining. How can both of these be true? The answer is...

by WalkMe Team, February 17, 2019

How to Digitize Your Customer Success Activities
Customer Experience, Digital Transformation
How to Digitize Your Customer Success Activities
There is a lot of talk in the Customer Success (CS) domain about using “tech-touch” to scale CS operations. Tech-touch,...

by Gary Rubinstein, Customer Success Leader, Advisian, February 14, 2019

How Cross-Training Employees Gives You Top-Tier Talent
Digital Transformation, Training & Onboarding
How Cross-Training Employees Gives You Top-Tier Talent
In 1921, a candidate leaked Thomas Edison’s widely-known intelligence test questions. The questions and much backlash about them were soon...

by WalkMe Team, February 13, 2019

What is Digital Adoption? A Definition for the Modern Leader
Digital Transformation
What is Digital Adoption? A Definition for the Modern Leader
A new set of vocabulary has emerged alongside the rapid evolution of workplace tech. Sometimes, it’s difficult to parse through...

by WalkMe Team, February 12, 2019

The Ultimate Survival Guide: Mobile World Congress
Digital Transformation
The Ultimate Survival Guide: Mobile World Congress
“Intelligent Connectivity.” The vision for the upcoming Mobile World Congress (MWC) is about more than simply convening mobile technology professionals....

by WalkMe Team, February 12, 2019

Boost Engagement and Loyalty With These Customer Experience Tips
Customer Experience, Digital Transformation
Boost Engagement and Loyalty With These Customer Experience Tips
We dress up for interviews, send formal thank you notes, and show up early on the first day. When starting...

by WalkMe Team, February 11, 2019

The Path to Digital Freedom: Break Out of Your Productivity Shackles
Digital Transformation
The Path to Digital Freedom: Break Out of Your Productivity Shackles
Technology is advancing, but productivity is plateauing. The advent of advanced digital tools creates virtually endless opportunities to streamline business operations,...

by WalkMe Team, February 10, 2019

Your Old School Recruiting Methods Won’t Work in the Digital Age
Digital Transformation, Training & Onboarding
Your Old School Recruiting Methods Won’t Work in the Digital Age
Once, the “ideal employee” was an individual who could check off all the right boxes. At least three years of relevant...

by WalkMe Team, February 6, 2019