How to Thrive Amid the Global Talent Shortage
Digital Transformation, Training & Onboarding
How to Thrive Amid the Global Talent Shortage
If it seems like the pool of quality job candidates is getting shallower, you’re right. According to projections by the McKinsey...

by WalkMe Team, November 2, 2017

How the John Lewis Partnership Predicts the Future of Retail
Digital Transformation
How the John Lewis Partnership Predicts the Future of Retail
Disrupt or be disrupted. Leading high-end retailer John Lewis believes this rule will guide the future of retail. The partnership chain has 50...

by WalkMe Team, November 1, 2017

How Digitization Unhinged an Industry: 5 Lessons from Healthcare
Digital Transformation
How Digitization Unhinged an Industry: 5 Lessons from Healthcare
Resistance to change, declining productivity, and an exodus of employees are just a few of a change manager’s worst nightmares....

by WalkMe Team, October 22, 2017

Dear C-Level, Stop Choosing the Wrong B2B Software
Digital Transformation
Dear C-Level, Stop Choosing the Wrong B2B Software
Choosing software for enterprise is a daunting task — it doesn’t matter if we are talking CRM, HCM, ERP or any...

by WalkMe Team, October 19, 2017

The Part of User Onboarding You Can’t Afford to Ignore
Training & Onboarding
The Part of User Onboarding You Can’t Afford to Ignore
User onboarding is crucial to making a positive first impression and retaining new users. However, there is one aspect of...

by WalkMe Team, October 15, 2017

Cheat Sheet to an Effective Employee Training Plan
Training & Onboarding
Cheat Sheet to an Effective Employee Training Plan
When it comes to training employees, success depends on preparation. The importance of a structured, comprehensive employee training plan cannot be...

by WalkMe Team, October 11, 2017

September Wrap Up: Google, Productivity & Digital Fatigue
WalkMe Company News
September Wrap Up: Google, Productivity & Digital Fatigue
Don’t waste time sifting through the internet to find interesting industry news. We’ve curated a list of 10 informative reads...

by WalkMe Team, October 11, 2017

Analytic Rock Stars: Big Data and the Customer Experience
Customer Experience, Digital Transformation
Analytic Rock Stars: Big Data and the Customer Experience
The buzzwords “big data” and “analytics” have flooded the wild web since the trend emerged in the digital sphere. They...

by WalkMe Team, October 9, 2017

Poor Support Training is Costing You Customers
Customer Experience, Training & Onboarding
Poor Support Training is Costing You Customers
Poor customer service can sink your bottom line. In fact, 66% of B2B customers said they’ve stopped buying from vendors...

by WalkMe Team, October 5, 2017

Avoid These 5 Mistakes to Improve Customer Retention
Customer Experience, Digital Transformation
Avoid These 5 Mistakes to Improve Customer Retention
Customer retention is one of the most important indicators of success for SaaS companies, but many organizations — even those...

by WalkMe Team, September 28, 2017

User Experience Best Practices to Boost Conversions
Digital Transformation, User Experience
User Experience Best Practices to Boost Conversions
Design is the practice of creating a non-random effect on human behavior. In order to solve a problem, designers seek to influence...

by WalkMe Team, September 27, 2017

[Infographic] Customer Retention in the Age of the Customer
Customer Experience, Digital Transformation
[Infographic] Customer Retention in the Age of the Customer
Customer loyalty is one of the strongest currencies for today’s brands. Many industries are experiencing disruption when it comes to the...

by WalkMe Team, September 25, 2017