Cheat Sheet to an Effective Employee Training Plan
Training & Onboarding
Cheat Sheet to an Effective Employee Training Plan
When it comes to training employees, success depends on preparation. The importance of a structured, comprehensive employee training plan cannot be...

by WalkMe Team, October 11, 2017

September Wrap Up: Google, Productivity & Digital Fatigue
WalkMe Company News
September Wrap Up: Google, Productivity & Digital Fatigue
Don’t waste time sifting through the internet to find interesting industry news. We’ve curated a list of 10 informative reads...

by WalkMe Team, October 11, 2017

Analytic Rock Stars: Big Data and the Customer Experience
Customer Experience, Digital Transformation
Analytic Rock Stars: Big Data and the Customer Experience
The buzzwords “big data” and “analytics” have flooded the wild web since the trend emerged in the digital sphere. They...

by WalkMe Team, October 9, 2017

Poor Support Training is Costing You Customers
Customer Experience, Training & Onboarding
Poor Support Training is Costing You Customers
Poor customer service can sink your bottom line. In fact, 66% of B2B customers said they’ve stopped buying from vendors...

by WalkMe Team, October 5, 2017

Avoid These 5 Mistakes to Improve Customer Retention
Customer Experience, Digital Transformation
Avoid These 5 Mistakes to Improve Customer Retention
Customer retention is one of the most important indicators of success for SaaS companies, but many organizations — even those...

by WalkMe Team, September 28, 2017

User Experience Best Practices to Boost Conversions
Digital Transformation, User Experience
User Experience Best Practices to Boost Conversions
Design is the practice of creating a non-random effect on human behavior. In order to solve a problem, designers seek to influence...

by WalkMe Team, September 27, 2017

[Infographic] Customer Retention in the Age of the Customer
Customer Experience, Digital Transformation
[Infographic] Customer Retention in the Age of the Customer
Customer loyalty is one of the strongest currencies for today’s brands. Many industries are experiencing disruption when it comes to the...

by WalkMe Team, September 25, 2017

4 Tips for Creating a Smooth User Journey on Any Website
User Experience
4 Tips for Creating a Smooth User Journey on Any Website
The user journey is the path through which users navigate a website to achieve a desired outcome. From finding information...

by WalkMe Team, September 22, 2017

5 Tips to Reduce Turnover and Boost New Hire Onboarding
Digital Transformation, Training & Onboarding
5 Tips to Reduce Turnover and Boost New Hire Onboarding
Picture this scenario: You recruit a new team member and you’re confident they will be an instant success. After just...

by WalkMe Team, September 21, 2017

Bitcoin, Financial Disruption and the Modern CFO
Digital Transformation
Bitcoin, Financial Disruption and the Modern CFO
FinTech, Bitcoin, Blockchain, ICO, Mobile transfers — it seems like everyday there is new technology on the market. It can...

by WalkMe Team, September 19, 2017

Product Development Managers Must Master These 3 Things
User Experience
Product Development Managers Must Master These 3 Things
The title “product development manager” is often confused with a similar sounding position — “product manager.” While they work hand...

by WalkMe Team, September 18, 2017

A Simple Solution to the Biggest Software Learning Obstacle
Training & Onboarding
A Simple Solution to the Biggest Software Learning Obstacle
The idea that learning to use technology is only challenging for the tech-impaired and more seasoned generations is a myth. Indeed,...

by WalkMe Team, September 10, 2017