How Micro-Moments Can Make or Break the Employee Experience
Digital Transformation, Training & Onboarding
How Micro-Moments Can Make or Break the Employee Experience
The customer experience has long been a business priority. The employee experience, on the other hand, is often an afterthought. Since...

by WalkMe Team, January 8, 2018

[Infographic] 12 Ways Customer Service Affects Your Bottom Line
Customer Experience, Digital Transformation
[Infographic] 12 Ways Customer Service Affects Your Bottom Line
Today, a business’ bottom line is directly tied to its ability to satisfy consumers’ rising expectations for accessible, high-quality, and...

by WalkMe Team, January 4, 2018

Embracing ‘The Power of How’ Will Give Leaders an Edge
Digital Transformation
Embracing ‘The Power of How’ Will Give Leaders an Edge
There is a catch 22 when it comes to business software. While digital transformation is vital to success, buying more software...

by WalkMe Team, January 2, 2018

6 Companies That Raised the Bar for Customer Experience
Customer Experience, Digital Transformation
6 Companies That Raised the Bar for Customer Experience
Consumers are more empowered than ever before. When the customer is king, companies must continuously seek ways to bolster their customer...

by WalkMe Team, December 27, 2017

2020 and Beyond: The Future of the Digital Workplace
Digital Transformation
2020 and Beyond: The Future of the Digital Workplace
You don’t need a crystal ball to tell you that AI and digital transformation will continue to dominate this year. Yet,...

by Rafael Sweary, December 26, 2017

Security Breach? It Won’t Happen To Me They Said
Digital Transformation, WalkMe Company News
Security Breach? It Won’t Happen To Me They Said
A few months ago, WalkMe employees received a seemingly routine email in their inbox, notifying them of an impending expiration...

by WalkMe Team, December 24, 2017

Change Management Tools to Boost Innovation
Change Management
Change Management Tools to Boost Innovation
Change management is an ongoing challenge for enterprise organizations. With thousands of employees, often spread across multiple time zones — implementing...

by WalkMe Team, December 18, 2017

8 Questions Strategic CEOs Ask Themselves
Digital Transformation
8 Questions Strategic CEOs Ask Themselves
Every quarter, it's essential for leaders to reflect on past goals, assess progress, and set strategy for the future. For...

by WalkMe Team, December 14, 2017

Forrester Names WalkMe Next-Gen Tool to Drive Sales
WalkMe Company News
Forrester Names WalkMe Next-Gen Tool to Drive Sales
A new report released by Forrester Research emphasizes the need for industry leaders to rethink their sales tech strategies. By...

by WalkMe Team, December 11, 2017

Great UX is a Balancing Act: Here’s Why
Digital Transformation, User Experience
Great UX is a Balancing Act: Here’s Why
The internet is the modern wild west. With a low barrier to entry and little restrictions, anyone can set up...

by WalkMe Team, December 6, 2017

The Danger of Ignoring Your Employees’ Digital Experience
Digital Transformation, Training & Onboarding
The Danger of Ignoring Your Employees’ Digital Experience
It used to be that you arrived at a new job, were introduced to your colleagues and maybe taught how...

by WalkMe Team, November 30, 2017

Will ‘Challenger Banks’ Replace Traditional Banks?
Digital Transformation
Will ‘Challenger Banks’ Replace Traditional Banks?
Customers today desire 3 things: immediacy, high-quality, and personalization. Amazon is so disruptive to the retail industry because its entire...

by WalkMe Team, November 28, 2017