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    • Digital Transformation
      • What is Digital Transformation
      • Digital Transformation Articles
    • Change Management
      • What is Change Management
      • Change Management Articles
    • Thought Leadership
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      How to Improve UX: Build Meaningful Relationships
      Digital Transformation, User Experience
      How to Improve UX: Build Meaningful Relationships
      UX is not just a question of design—it’s a core business principle. Strategic companies constantly strive to improve UX. Consider Apple, the...

      by WalkMe Team, January 22, 2018

      SharePoint User Training: Best Practices for Enterprise
      Digital Transformation, Training & Onboarding
      SharePoint User Training: Best Practices for Enterprise
      Have you ever started a new job and found yourself waiting for IT for longer than necessary to get you...

      by WalkMe Team, January 17, 2018

      98% Customer Support Satisfaction: Here is How We Did It
      Customer Experience, Digital Transformation
      98% Customer Support Satisfaction: Here is How We Did It
      Our goal was to create a seamless customer support experience. As our company and customer base grew, we embarked on a...

      by WalkMe Team, January 14, 2018

      How Micro-Moments Can Make or Break the Employee Experience
      Digital Transformation, Training & Onboarding
      How Micro-Moments Can Make or Break the Employee Experience
      The customer experience has long been a business priority. The employee experience, on the other hand, is often an afterthought. Since...

      by WalkMe Team, January 8, 2018

      [Infographic] 12 Ways Customer Service Affects Your Bottom Line
      Customer Experience, Digital Transformation
      [Infographic] 12 Ways Customer Service Affects Your Bottom Line
      Today, a business’ bottom line is directly tied to its ability to satisfy consumers’ rising expectations for accessible, high-quality, and...

      by WalkMe Team, January 4, 2018

      Embracing ‘The Power of How’ Will Give Leaders an Edge
      Digital Transformation
      Embracing ‘The Power of How’ Will Give Leaders an Edge
      There is a catch 22 when it comes to business software. While digital transformation is vital to success, buying more software...

      by WalkMe Team, January 2, 2018

      6 Companies That Raised the Bar for Customer Experience
      Customer Experience, Digital Transformation
      6 Companies That Raised the Bar for Customer Experience
      Consumers are more empowered than ever before. When the customer is king, companies must continuously seek ways to bolster their customer...

      by WalkMe Team, December 27, 2017

      2020 and Beyond: The Future of the Digital Workplace
      Digital Transformation
      2020 and Beyond: The Future of the Digital Workplace
      You don’t need a crystal ball to tell you that AI and digital transformation will continue to dominate this year. Yet,...

      by Rafael Sweary, December 26, 2017

      Security Breach? It Won’t Happen To Me They Said
      Digital Transformation, WalkMe Company News
      Security Breach? It Won’t Happen To Me They Said
      A few months ago, WalkMe employees received a seemingly routine email in their inbox, notifying them of an impending expiration...

      by WalkMe Team, December 24, 2017

      Change Management Tools to Boost Innovation
      Change Management
      Change Management Tools to Boost Innovation
      Change management is an ongoing challenge for enterprise organizations. With thousands of employees, often spread across multiple time zones — implementing...

      by WalkMe Team, December 18, 2017

      8 Questions Strategic CEOs Ask Themselves
      Digital Transformation
      8 Questions Strategic CEOs Ask Themselves
      Every quarter, it's essential for leaders to reflect on past goals, assess progress, and set strategy for the future. For...

      by WalkMe Team, December 14, 2017

      Forrester Names WalkMe Next-Gen Tool to Drive Sales
      WalkMe Company News
      Forrester Names WalkMe Next-Gen Tool to Drive Sales
      A new report released by Forrester Research emphasizes the need for industry leaders to rethink their sales tech strategies. By...

      by WalkMe Team, December 11, 2017

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