How to Improve UX: Build Meaningful Relationships
Digital Transformation, User Experience
How to Improve UX: Build Meaningful Relationships
UX is not just a question of design—it’s a core business principle. Strategic companies constantly strive to improve UX. Consider Apple, the...

by WalkMe Team, January 22, 2018

SharePoint User Training: Best Practices for Enterprise
Digital Transformation, Training & Onboarding
SharePoint User Training: Best Practices for Enterprise
Have you ever started a new job and found yourself waiting for IT for longer than necessary to get you...

by WalkMe Team, January 17, 2018

98% Customer Support Satisfaction: Here is How We Did It
Customer Experience, Digital Transformation
98% Customer Support Satisfaction: Here is How We Did It
Our goal was to create a seamless customer support experience. As our company and customer base grew, we embarked on a...

by WalkMe Team, January 14, 2018

How Micro-Moments Can Make or Break the Employee Experience
Digital Transformation, Training & Onboarding
How Micro-Moments Can Make or Break the Employee Experience
The customer experience has long been a business priority. The employee experience, on the other hand, is often an afterthought. Since...

by WalkMe Team, January 8, 2018

[Infographic] 12 Ways Customer Service Affects Your Bottom Line
Customer Experience, Digital Transformation
[Infographic] 12 Ways Customer Service Affects Your Bottom Line
Today, a business’ bottom line is directly tied to its ability to satisfy consumers’ rising expectations for accessible, high-quality, and...

by WalkMe Team, January 4, 2018

Embracing ‘The Power of How’ Will Give Leaders an Edge
Digital Transformation
Embracing ‘The Power of How’ Will Give Leaders an Edge
There is a catch 22 when it comes to business software. While digital transformation is vital to success, buying more software...

by WalkMe Team, January 2, 2018

6 Companies That Raised the Bar for Customer Experience
Customer Experience, Digital Transformation
6 Companies That Raised the Bar for Customer Experience
Consumers are more empowered than ever before. When the customer is king, companies must continuously seek ways to bolster their customer...

by WalkMe Team, December 27, 2017

2020 and Beyond: The Future of the Digital Workplace
Digital Transformation
2020 and Beyond: The Future of the Digital Workplace
You don’t need a crystal ball to tell you that AI and digital transformation will continue to dominate this year. Yet,...

by Rafael Sweary, December 26, 2017

Security Breach? It Won’t Happen To Me They Said
Digital Transformation, WalkMe Company News
Security Breach? It Won’t Happen To Me They Said
A few months ago, WalkMe employees received a seemingly routine email in their inbox, notifying them of an impending expiration...

by WalkMe Team, December 24, 2017

Change Management Tools to Boost Innovation
Change Management
Change Management Tools to Boost Innovation
Change management is an ongoing challenge for enterprise organizations. With thousands of employees, often spread across multiple time zones — implementing...

by WalkMe Team, December 18, 2017

8 Questions Strategic CEOs Ask Themselves
Digital Transformation
8 Questions Strategic CEOs Ask Themselves
Every quarter, it's essential for leaders to reflect on past goals, assess progress, and set strategy for the future. For...

by WalkMe Team, December 14, 2017

Forrester Names WalkMe Next-Gen Tool to Drive Sales
WalkMe Company News
Forrester Names WalkMe Next-Gen Tool to Drive Sales
A new report released by Forrester Research emphasizes the need for industry leaders to rethink their sales tech strategies. By...

by WalkMe Team, December 11, 2017