How WalkMe for Jira Can Improve Workforce Adoption and Productivity

WalkMe Team
By WalkMe Team
Updated July 13, 2022

Using WalkMe for Jira training can help improve workforce onboarding, training, and ultimately employee productivity. Jira’s agile software development platform can dramatically improve workforce productivity, 

Built specifically for agile software development, this platform helps teams to:

  • Communicate and collaborate more effectively
  • Plan, track, and release products efficiently and effectively
  • Stay in sync with customizable workflows

However, without effective onboarding and training, it is difficult to capitalize on the full value of the Jira platform. WalkMe’s Digital Adoption Platform – a customizable, automated training solution – can help organizations do just that.

walkme for jira

How to maximize Jira productivity

Jira is only useful if it is actually used in the workplace.

As with any other tool, it must be adopted effectively in order to add value to a business. In order to make the most of this platform, it is necessary to strategically address common barriers to change, digital adoption, and employee learning. For example:

Every platform carries a learning curve. Developers have enough on their plate as it is. Learning new software and new workflows only adds to their workload, which can contribute to information overload and resistance.

Platforms are only useful to the extent that they are used. If Jira is implemented but remains unused, then the organization will see little or no returns from its investment. 

Users are human, which means that their experience impacts their performance. The user experience, in other words, affects onboarding and training. With software training, the best experiences are those that are simplified, personalized, and immediately relevant.

The quality of onboarding and training affects software ROI. The digital workplace is constantly evolving, which means that users are constantly learning. In such work environments, training is not a luxury – it is a core driver of business value.

With these concepts in mind, organizations can develop adoption approaches that improve user adoption, proficiency, and productivity.

Automate and transform Jira training with Digital Adoption Platforms

Digital Adoption Platforms are designed specifically to improve user onboarding, training, and adoption. The WalkMe platform, a UX and training layer that operates independently of its target software, offers a few key features that help organizations earn more from their software investments.

These include:

Contextualized guidance. In-app assistance provides information on demand, at the moment of need. Users can apply that information immediately, which boosts productivity and knowledge retention. It also reduces employees’ need to contact technical support or research problems online.

Step-by-step walkthroughs. Interactive tutorials simplify onboarding, teaching users exactly how to complete specific tasks and workflows. These can be customized and edited as needed, based on user analytics, feedback, and training results.

Task automation. Mundane, repetitive tasks can be automated, which offers several benefits. For instance, automation frees up employees to engage in more productive, valuable activities. Automating tasks also dramatically reduces error rates and the cost of those tasks, resulting in productivity gains across the organization.

Software analytics. Trainers and managers can analyze software usage. Those insights can be used to further optimize onboarding, training, and ultimately user productivity.

With WalkMe, organizations can improve employee productivity, proficiency, and learning, which significantly improves user adoption efforts.


How to use WalkMe for Jira

Organizations that want to see a greater value from the Jira platform can use WalkMe as the backbone of their adoption efforts.

The benefits of using WalkMe for Jira training include:

A streamlined digital workplace. More efficient adoption translates into seamless interaction between users and their tools. They make fewer support calls and spend less time researching solutions online. 

Accelerated training and reduced support costs. Automated, on-demand training helps employees learn faster, without the intervention of technical support.

Users who are more proficient and productive. It is common for user skill levels to plateau early on, which caps proficiency and performance. WalkMe’s automated assistance can help raise overall expertise throughout the organization, boosting their output and performance.

Greater utilization of the Jira platform. If certain features or functions are going unused, then workflows can be negatively affected. With WalkMe, managers can choose to target and promote those features. 

Promote a culture of self-reliance and self-support. Proactive learners will be better at solving problems independently. A workforce that is self-reliant will also be better at adopting new tools, workflows, and processes. 

A simplified user experience. As mentioned, the simpler the user experience, the better. By offering guidance that is based on a user’s immediate context, WalkMe offers strictly need-to-know information. Simplifying the user experience in this way helps to reduce cognitive load and frustration.

A larger return on software investment. The better the onboarding and training, the more quickly and efficiently users will learn. And the more proficient and productive they are, the more value the organization can gain from the Jira platform.

Applied correctly, WalkMe’s Digital Adoption Platform can deliver significant value to an organization, fast-tracking Jira onboarding, training, and adoption.

To learn more about WalkMe for Jira, schedule a demo today.

WalkMe Team
By WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.