How is the Environmental Protection Agency approaching digital efficiency?

WalkMe Team
By WalkMe Team
Updated August 26, 2025

The U.S. Environmental Protection Agency (EPA) is widely recognized for its leadership and global impact. To continue delivering on its mission, the agency must invest in digital efficiency measures that improve speed, transparency, and coordination. 

As a major force in environmental regulation and public health, the EPA needs to stay at the forefront of technology adoption to remain effective in a fast-changing world. 

According to a recent Ernst & Young survey of government executives, 64% of federal agency respondents report using AI daily, compared to state and local agencies at 48%. The gap shows just how quickly federal agencies are advancing, and why the EPA must keep pace to stay responsive in a data-driven era.

According to a recent Ernst & Young survey of government executives, 64% of federal agency respondents report using AI daily, compared to state and local agencies at 48%.

This article explores how digital efficiency is reshaping the EPA’s work and what it means for the future of environmental governance.

What is digital efficiency at the Environmental Protection Agency? 

Digital efficiency at the EPA means using technology to help staff focus on mission-critical environmental work while improving accuracy and responsiveness. 

For example, EPA’s Smart Mobile Tools enable inspectors in Arkansas and Maryland to file RCRA compliance reports from tablets, eliminating paper logs and saving inspectors hours per day. 

Mobile sensors now detect methane leaks in real-time, reducing response times and enabling quicker enforcement. 

The EPA’s enterprise records digitization and AI-assisted tagging within ARMS reduce paperwork and enhance cross-agency data sharing

These tools don’t replace human expert judgment. Instead, they free scientists and regulators to act with speed, insight, and environmental clarity.

Why is digital efficiency important at the Environmental Protection Agency? 

Digital efficiency helps the EPA act with greater impact and protect people and the environment more effectively. 

After migrating over 160 grant and compliance tools to Microsoft Azure, the EPA accelerated system launches by 300%. That means staff get real-time air and water data without worrying about servers or tech delays. 

Another example is the Next Generation Grants System, launched in 2020, which automates how grants are reviewed and tracked, cutting down on errors and delays. 

During wildfire season, EPA experts use cloud-based air quality tools to issue faster alerts and keep communities safe. These improvements reduce the time spent on administrative tasks, allowing staff to focus on environmental inspections, pollution cleanup, and assisting communities most at risk. 

The result of ongoing digital efficiency at the EPA results in better decisions, quicker responses, and stronger environmental protection.

How is the EPA delivering digital efficiency across its programs?

How is the EPA delivering digital efficiency across its programs?

The EPA is using smarter data systems and faster permitting tools to improve how it protects air, water, land, and public health, removing digital friction and boosting impact across its programs. 

Let’s take a closer look at how these changes are being put into practice: 

Modernizing legacy systems and integrating cloud

The EPA is upgrading its legacy systems by migrating to the cloud, starting with platforms like the Central Data Exchange. This shift speeds up data sharing, reduces paperwork, and lowers system maintenance costs. Staff can now work remotely and securely from anywhere. Cloud tools also help with faster updates and better coordination across EPA regions, making environmental response more accurate and reliable.

Implementing sensor networks and IoT 

IoT sensors are being installed in key locations to track air quality, water flow, and chemical leaks in real time. These sensors send automatic updates to EPA systems, replacing slower manual methods. In areas like the Central Valley, they give communities early warnings about pollution. This helps EPA act quickly, enforce statutes fairly, and improve public health outcomes on a local level.

Building shared digital platforms

EPA is creating digital platforms that connect data, maps, and reports in one place. These systems make it easier for local, state, and federal teams to work in tandem. For example, shared tools now help monitor water quality permits across regions, reducing delays and disruption. These platforms also support environmental justice by tracking where pollution has the greatest impact, so the right help reaches the people who need it most.

Using Next Generation Compliance

With its Next Generation Compliance approach, EPA uses digital tools to spot problems sooner and act faster. Automated reports, data analysis, and real-time sensors help flag pollution spikes and violations. That means inspectors can focus on the most serious risks instead of sorting through paperwork. In places like refineries, constant monitoring helps prevent leaks before they cause harm, making enforcement more transparent.

Strengthening cybersecurity and data governance 

Strict cybersecurity tools, such as zero-trust architecture and daily security checks, are being implemented to secure EPA systems across all operations. These protect everything from pollution data to inspection records. At the same time, new regulations ensure EPA data stays complete, up to date, and easy to find. This protects sensitive information, builds trust with the public, and ensures decisions are based on reliable environmental data.

What are the core pillars of EPA’s digital efficiency strategy?

EPA’s digital progress isn’t happening by chance and is built on core pillars that ensure long-term, agency-wide impact. These foundations shape how efforts are structured, sustained, and aligned with mission-critical goals. 

Let’s take a closer look at the core pillars driving that momentum: 

Data integration

Instead of treating systems separately, the EPA links its air, water, waste, and health data so that they work together in real-time. This means a water contamination alert in one region can immediately trigger related actions across different programs. With platforms like the Exchange Network, states and tribes can securely share verified data. It reduces reporting delays, minimizes errors, and ensures that decisions are made with the full picture in mind. 

User-focused design

How do you design a system that works for everyone? EPA asks users first, then builds around their needs. Testing platforms with field agents, public users, and scientists, the EPA redesigns tools that load faster, are easier to navigate, and work across devices. One example is the Environmental Dataset Gateway, now streamlined for quicker searches. It’s a shift from “build and launch” to “design with purpose”, so digital tools are useful from the very beginning.

Workforce development

A digital strategy is only as strong as the people behind it. EPA invests in upskilling through the Office of Digital Services & Technical Architecture, coaching staff on cloud, automation technology, and agile delivery. Cross-functional teams are now the norm, bringing tech experts and environmental specialists together to solve problems faster. Staff no longer wait on outdated processes because they’re trained to build and adapt smarter systems on the go. 

Built-in security

Every EPA system is secured from the ground up, including zero-trust architecture, encrypted cloud storage, and frequent penetration testing. However, it’s not just technical fixes. The agency also trains its staff in secure practices and conducts simulations to stay prepared for cyber threats. They comply with strict standards, such as FISMA, and continually upgrade protections. Security is built into every layer to protect sensitive data and maintain public trust.

How is the EPA streamlining internal digital efficiency operations?

We’re more than halfway through this exploration of digital efficiency at the EPA. 

So far, we’ve seen how smarter technology is modernizing and streamlining programs and setting the stage for deeper internal improvements. 

Let’s take a look at how the agency is enhancing workflows and decision-making from within: 

Automating routine tasks 

The EPA’s Office of Mission Support uses Robotic Process Automation (RPA) to automate the processing of Freedom of Information Act (FOIA) requests and data intake forms. Bots handle document sorting, keyword scanning, and email responses, drastically cutting response times. These automations are monitored for accuracy through dashboards integrated with EPA’s Enterprise Data Catalog. It reduces repetitive administrative work, allowing staff to focus on science, compliance, and policy development.

Lean process improvements 

Since mid-2024, EPA has improved the TSCA new chemicals review process by implementing a standardized engineering checklist and eliminating workflow delays between review teams. This has helped the agency complete 70% more risk assessments in FY 2023 than in FY 2022, and clear 60% of older backlog cases. These changes replaced slow manual rework and handoffs with coordinated reviews and faster feedback loops. The goal is not just speed, but also greater transparency and agility across teams responsible for handling chemical safety.

Centralizing procurement 

Through the EPA’s Shared Services Program, IT procurement has been centralized using the Integrated Award Environment (IAE) and Acquisition Gateway. This enables faster vendor management and onboarding, as well as clearer lifecycle tracking of cloud tools. Contracts now follow a modular procurement strategy to adapt quickly to developing tech needs without full re-bidding. This improves transparency while freeing teams to prioritize mission-critical technology and innovation.

How does the EPA leverage data transparency to enhance efficiency? 

Transparency is helping the EPA manage more data, move faster, and build digital trust. 

Let’s take a closer look at how it is achieving this: 

Integrated environmental data

EPA’s Facility Registry Service (FRS) brings together data from over 4 million sites involved in air, water, waste, and emergency activities. This makes it easier for staff, researchers, and communities to find accurate environmental records in one place. Reducing mismatched data means the EPA can act faster and with greater confidence.

Open data portals 

To make its data more useful and easier to access, the EPA shares information through open portals with full context and public APIs. These tools let developers, scientists, and everyday users explore or build with EPA datasets. Community comments and feedback help keep the information up to date and relevant.

Data sharing across agencies 

The EPA’s Exchange Network allows environmental data to flow smoothly between tribes, states, and federal agencies. This means reports like water quality results can move quickly and securely, without being retyped or delayed. Everyone involved works from the same, accurate data, thus improving trust and speeding up environmental decisions.

What trends will shape EPA’s digital efficiency over the next decade? 

This article has explored how the EPA is boosting digital efficiency across systems, services, and operations. 

Beyond the agency itself, it’s clear that digital efficiency is becoming a top priority across government, especially as technologies like AI and automation move from pilot to mainstream. 

The EPA operates in a complex environment, balancing science, policy, and public accountability. But behind the scenes, it’s laying important groundwork to lead by example.

Looking ahead, the agency must stay proactive, investing in smarter tools, cleaner data systems, and more responsive digital services. Doing so will help it meet its own sustainability goals while guiding smaller agencies that want to modernize. 

Over the next decade, expect to see greater use of AI for decision-making, stronger collaboration across data platforms, and a sharper focus on transparency and equity. 

It’s an exciting time to be working on digital transformation in government. With new challenges and insights always emerging, staying ahead will require vision and transformational leadership.

FAQs
What is the EPA’s E-Enterprise initiative, and how does it drive digital transformation?

E-Enterprise is a joint EPA–state effort to replace slow, outdated systems with digital tools. It helps agencies share data, track permits, and streamline reporting. Instead of separate systems, they now work from the same platform. This speeds up decisions and helps everyone respond faster to environmental risks.

What does digital efficiency mean for the EPA’s service delivery?

To put it simply, digital efficiency means doing more with fewer steps. The EPA has moved key services online, shortened review times, and built dashboards to track progress. Staff can respond faster, the public gets clearer updates, and systems work together. It saves time, cuts confusion, and improves access for both agencies and communities.

How is the EPA leveraging technology to improve environmental protection?

The EPA uses smart sensors, satellites, and AI to track pollution in real-time. These tools detect problems early, such as unsafe air or water, allowing action to be taken sooner. Technology also helps focus efforts where they’re needed most, making cleanups quicker and reducing long-term harm to people and the environment.

What organizational changes support EPA’s digital transformation?

The EPA added digital experts, built cross-functional teams, and changed how programs plan tech upgrades. Policy, legal, and IT staff now work side-by-side to spot gaps and fix them fast. These changes help the agency move faster, stay accountable, and keep digital improvements aligned with environmental and public health goals.

WalkMe Team
By WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.