Imagine you’ve just finished migrating your entire enterprise to a new system that’s supposed to bring added layers of efficiency to your business. But upon closer inspection, you realize your entire staff has no idea how to use it.
The integrity of your data is at stake. Employee productivity is rapidly declining. The pace of everyday business is slowing down.
This is what happens when you go full steam ahead on software migration without a proper change management solution.
Without the right solution, businesses start to run into a problem where employees have tools at their fingertips, but they are unable to overcome the digital learning curve. Beating this problem can be one of the biggest barriers to successful software migration. However, it’s possible to overcome this obstacle with effective training practices in place.
Regardless of an employee’s previous knowledge, experience, or proficiency in a system, one thing is certain: there will always be something new to learn.
With the proliferation of new technology expanding at an ever-increasing rate, training managers are faced with the difficult challenge of beating the digital learning curve among employees.
The digital learning curve often leads to two outcomes: 1) Workers fail to adopt new practices and revert to old or inefficient ways of working. 2) Employees become confused or remain unaware of the capabilities they have at their disposal.
Both of these outcomes lead to businesses failing to maximize ROI when migrating new software into their existing frameworks.
To conquer these challenges, training professionals need to rethink the way they manage change — and redefine effective training methods. If your employees are not properly trained, you may be failing to reap the benefits of your business’s software investment.
Give employees the tools they need where they need them
Employee training often involves pulling employees from their work environment, placing them in classrooms, and having them run through exercises involving memorization techniques.
This approach to skills development leads to poor knowledge retention. For learning to stick, and for employees to master new skill sets through effective training, it’s important to take an approach that involves experiential learning.
Think about it this way: when an employee is in a classroom, you can take them through the exercises and motions on how to run through specific tasks. However, when they go back to their desk and get in front of their computer, questions arise that you cannot account for in classroom training sessions.
When it comes to beating the digital learning curve, software training must involve contextual, step-by-step guidance that allows employees to learn on the job rather than working from memory.
A digital solution for digital learning
Digital learning tools that enable contextual learning give workers the ability to learn new software in the context of their positions. They provide employees with hands-on, experiential training that provides the opportunity to link knowledge and practice together to overcome barriers to skills development.
Powered by artificial intelligence and machine learning, contextual learning solutions have algorithms that analyze various context-sensitive factors to provide tailored support.
These powerful technologies work together to understand user behavior and create personalized guidance. They can also allow enterprises to gain insights into how employees are using these new platforms to pinpoint issues and better address shortfalls in learning outcomes.
This allows training managers to then build a more effective training strategy.
The learning curve doesn’t need to slow down your change process. Enter into the new age of skills development and conquer the barriers to organization-wide software migration.
For a deeper look into how to achieve successful software migration, download the How to Make Your Next Software Migration a Phenomenal Success eBook today.
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WalkMe’s Digital Adoption Platform (DAP) transforms the user experience in today’s overwhelming digital world. Using artificial intelligence, engagement, guidance, and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Discover how a DAP can revolutionize your business — request a demo today.
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By WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.
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Regardless of an employee’s previous knowledge, experience, or proficiency in a system, one thing is certain: there will always be something new to learn.
With the proliferation of new technology expanding at an ever-increasing rate, training managers are faced with the difficult challenge of beating the digital learning curve among employees.
Employee training often involves pulling employees from their work environment, placing them in classrooms, and having them run through exercises involving memorization techniques.
Digital learning tools that enable contextual learning give workers the ability to learn new software in the context of their positions. They provide employees with hands-on, experiential training that provides the opportunity to link knowledge and practice together to overcome barriers to skills development.
Powered by artificial intelligence and machine learning, contextual learning solutions have algorithms that analyze various context-sensitive factors to provide tailored support.
These powerful technologies work together to understand user behavior and create personalized guidance. They can also allow enterprises to gain insights into how employees are using these new platforms to pinpoint issues and better address shortfalls in learning outcomes.
This allows training managers to then build a more effective training strategy.
The learning curve doesn’t need to slow down your change process. Enter into the new age of skills development and conquer the barriers to organization-wide software migration.
For a deeper look into how to achieve successful software migration, download the How to Make Your Next Software Migration a Phenomenal Success eBook today.