Q1 2026 Product Release: Making AI Work Inside the Enterprise
There’s a version of enterprise AI that sounds great in boardrooms and underperforms everywhere else. The tools are deployed, the licenses are paid, and the returns aren’t showing up. Last year, enterprises spent $37 billion on AI. Yet the results are sobering: 42% of those projects were abandoned, killed, or written off. Even among the “successes,” only 8% of employees use these tools in a way that actually moves the business forward. Not because the AI is bad, but because AI needs context, presence and integrations to deliver value where work actually happens. That’s a harder problem and one that WalkMe is built to solve.
WalkMe closes the AI adoption gap by giving AI what it’s been missing: eyes, legs, and hands. We provide the eyes to see the screen and automate context-rich prompts; the legs to move seamlessly between systems; and the hands to actually execute work. Our Q1 release introduces new capabilities that build on this foundation, making enterprise AI proactive, omnipresent and actionable.
The WalkMe Action Bar: proactive assistance in the flow of work
The Action Bar makes AI contextual, proactive, and omnipresent across every application and workflow. It doesn’t wait to be opened; it surfaces the right guidance and next actions before a user even has to go looking. This is the foundation for closing the AI adoption gap, and starting this quarter, every customer gets access to an introductory version at no additional charge.
- Start without AI: Configure the WalkMe Action Bar today using conditional logic. Whether users are in ServiceNow, S/4HANA, or any other system, you can pin launchers and surface guidance — like a finance ‘Month-end close checklist’ — that appears automatically only when it’s relevant.
- Scale with AI: The AI-powered version builds directly on your existing configurations. It equips the platform with the ‘eyes’ to interpret on-screen data, the ‘legs’ to navigate across systems, and the ‘hands’ to execute precise actions, proactively surfacing and automating the next step so the user never has to search for it.
- Visibility: In this release we’re also introducing a new Action Bar overview dashboard that shows exactly where engagement is high, helping you identify where to expand your AI experiences next.
WalkMe Learning Arc: AI Speed, Enterprise Precision
Last quarter, we introduced WalkMe Learning Arc: AI-powered learning built into the flow of work. While AI allows teams to generate learning content at a growing scale and speed, the question that follows is always: can we trust what it generates? Accuracy is what determines whether AI-generated content actually gets used—and this release is our answer to that.
- Precision AI Authoring: We’ve combined the speed of generative AI with total administrative control. You now dictate exactly which sources the AI references, with full visibility into which document powered each lesson. This allows you to update one specific lesson in seconds without touching the rest. For compliance-sensitive teams, this is the difference between content you publish with confidence and content that requires manual verification.
- Proven Proficiency: To ensure users can execute as fast as you can author, we’ve added desktop recording for simulations, expanded translation workflows to 50+ languages, and a new simulation test mode so learners can prove proficiency before going anywhere near a live system.
The goal isn’t just to deploy AI; it’s to make it drive meaningful business outcomes. These updates ensure that your AI investment doesn’t become another “abandoned” statistic. By establishing a persistent presence with the Action Bar and ensuring foundational trust with the Learning Arc, WalkMe provides the necessary framework to turn AI potential into measurable performance. Every step you take with this release is a step toward reclaiming your AI ROI.