Surprising Stats on Employee Knowledge Retention

WalkMe Team
By WalkMe Team
Updated May 2, 2023

The time it takes for adults to learn new information or skills can vary from one person to the next. However, the time it takes for an adult to forget what he or she learns is much more predictable.

Knowledge retention is low without ongoing reinforcement of new information.

The “forgetting curve” is a theory that was developed by Hermann Ebbinghaus in 1885. This simple but landmark research project was the first to demonstrate that there is an exponential loss of memory, unless the information is reinforced:

• After 20 minutes, the learner remembers 58% of what was taught

• After 1 hour, the learner remembers 44% of what was taught

• After 9 hours, the learner remembers 36% of what was taught

• After 1 day, the learner remembers 33% of what was taught

• After 2 days, the learner remembers 28% of what was taught

• After 6 days, the learner remembers 25% of what was taught

• After 31 days, the learner remembers 21% of what was taught


Knowledge Retention


What makes WalkMe so powerful is the fact that it powers on-the-job knowledge retention.

The WalkMe widget is available for your users at any given time, so they can re-train themselves whenever they need to. 

With an effective performance support solution like WalkMe, it takes learners 2 clicks and less than 10 seconds to retrieve the knowledge that they forget.

Schedule a free demo today to learn how WalkMe can accelerate your training program


WalkMe Team
By WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.