WalkMe and SAP deliver an integrated offering with SAP SuccessFactors solutions
This summer was full of exciting developments at WalkMe, some of which have already been showcased in the media and are winning awards – see the WalkMe Discovery announcement and the award we won.
The recent SAP-certified integration with SAP SuccessFactors solutions was another high-point for us. The integration provides joint WalkMe and SAP SuccessFactors customers a fast, efficient, and secure way for employees to navigate various workflows within SAP SuccessFactors solutions, on both mobile and desktop. What’s more, the certification demonstrates WalkMe’s digital adoption platform (DAP) passed SAP’s stringent functional and performance benchmarks.
Building on the success of Concur User Assistant by WalkMe, the SAP integration between WalkMe and SAP SuccessFactors solutions leverages WalkMe technology to provide relevant guidance, content, and enhanced user journey analytics within the SAP SuccessFactors solution, driving digital adoption, efficient employee onboarding, and optimal employee experiences.
The importance of a secure integrated SuccessFactors solution
As enterprise-grade protection and governance continues to play a critical role in organizations’ security posture, businesses must carefully vet the tools and applications used across its tech stack. As such, enterprises need to look for technologies that are proven and industry-certified to help ensure data and sensitive information are protected. This latest certification provides WalkMe customers assurance our technology has been thoroughly tested and reviewed by one of the largest and most respected technology providers in the world. This certification also follows WalkMe’s announcement this past spring of our FedRAMP Ready status.
WalkMe’s achievement in obtaining SAP-certified integration is quite an honor, and one that very few have achieved based on SAP’s stringent vetting, testing, and reviewing process. This is truly a milestone that demonstrates WalkMe’s continued focus on creating solutions that are reliable, secure, and efficient for our customers. With the SAP-certified integration, our customers can quickly and confidently deploy WalkMe on top of SAP SuccessFactors solutions to enable efficient navigation and positive employee experience.
Frequently Asked Questions
A mass installation of the guidance tool via browser extension enables seamless user access and faster adoption, reducing IT overhead and support tickets.
SAP’s certification confirms compliance with functional, security, and performance benchmarks, offering enterprises assurance in governance and system reliability.
Use journey analytics post-deployment to uncover friction points in onboarding, talent workflows, or data entry — then optimize with contextual guidance.
Investigate configuration or content gaps. Poorly contextualized guidance, not the integration, usually causes low impact—fine-tune flows based on analytics insights.