Infographic: Visualizing the State of Digital Adoption 2022-2023

WalkMe Team
By WalkMe Team
Updated October 3, 2023

We surveyed 1,475 senior business leaders from global enterprises in 11 different industries on their digital adoption progress to understand their plans, strategies, and goals. 

What is the State of Digital Adoption 2022-2023 report?

The second annual report of its kind, The State of Digital Adoption 2022-2023, gives us a peek into how enterprises are managing digital transformation initiatives, including where challenges and concerns are most prevalent. 

Check out the infographic for the statistics that reveal the digital adoption resources and processes enterprises currently have in place. Plus, explore their future digital adoption strategy and investment plans.

Why does digital adoption matter?

Digital adoption is the key to successful digital transformation, and digital transformation is vital to ensuring productive and effective organizations. In the aggregate, companies spend billions on digital assets to improve business outcomes. 

Global IT budgets now measure in the trillions of dollars aimed at driving businesses forward. Enterprises can’t afford to passively adopt new technologies, especially if hundreds or thousands of employees need to adopt the same system.

The cost of failure

Failed digital adoption can be incredibly costly to enterprises. In fact, we found that enterprises are wasting between 32-26% of their digital investments due to unmet KPIs and are losing up to $97M in failed digital adoption costs.

What do the findings mean for digital transformation efforts?

Our findings show that the core element preventing successful digital transformation is the human factor. Employees are overwhelmed with expanding and siloed tech stacks and enterprises are paying for it with broken and inefficient processes.  

The next step

Taking a user-centric approach to digital transformation helps ensure employee digital dexterity, allowing you to maximize ROI on your tech stack. Explore how your digital transformation efforts compare to those of leading global enterprises and how digital adoption can help you meet your organizational KPIs. 

Learn more. Download the full The State of Digital Adoption 2022-2023 report.

WalkMe Team
By WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.