WalkMe reimagines digital learning to close the enterprise skills gap in the flow of work
Today, WalkMe is introducing a new digital learning solution powered by AI that transforms the way organizations drive workforce proficiency by embedding training directly into the tools people use every day.
Most enterprise training still happens too early, too far removed from both where work happens and the moment of need. This approach clashes with a fundamental reality of human memory: cognitive science shows up to 90% of information is forgotten within a week. When employees can’t recall their training, they are forced to search for answers, a problem compounded by the fact that 62% of workers say they spend too much time searching for information during their workday.
WalkMe is setting a new standard for enterprise learning to meet the challenges brought on by the accelerated pace of change in today’s workplace. This new offering reinforces key skills by embedding training directly into the applications employees use every day, even when workflows extend across multiple applications. With intelligent, AI-first authoring tools, teams can produce and manage training content at scale. The new WalkMe solution will better equip learning programs to provide employees with the comprehensive learning infrastructure and content they need to keep up.
Dan Adika, CEO and Co-Founder, WalkMe:
“Learning should move, adapt, and flow seamlessly with the way we work. That’s why we built an AI-native, modern solution where creating and maintaining learning is effortless. This is learning reimagined — continuous, powerful, and always moving forward.”
An essential complement to traditional learning for the future of work
Most learning still happens before the work begins — in a course, a portal, or a static module. The result? Employees forget what they’ve learned, or can’t apply it when it matters.
This type of in-the-flow learning provides an essential complement to traditional models, delivering contextual training just-in-time, triggered by what employees are doing and what they need. Designed to lower resistance to change, it helps overcome the barriers to accessing the right learning materials at the right moment.
A procurement specialist preparing to send a purchase order containing a vendor’s Personally Identifiable Information (PII) receives a just-in-time training link reinforcing compliance guidelines to ensure it’s only shared with authorized contacts. An HR manager writing a performance review in an HCM receives microlearning or training on delivering effective feedback — not in theory, but in the exact moment it’s needed.
These aren’t static training events. They’re real-time skill building interventions that show up just in time, ensuring learning sticks and performance improves.
Introducing a new approach to digital learning
WalkMe’s solution is a new breed of digital learning technology, designed AI-first. With intelligent creation and in-app delivery, it turns every workflow into a faster path to skills and results.
Key capabilities include:
1. Comprehensive training delivery – Extend the reach and relevance of your training programs outside traditional channels into the flow of work, powered by user behavior.
- In-app search and discovery
- In-app consumption
- Customizable learning portals
2. Intelligent content authoring – Produce and manage content at scale with AI-first authoring that turns prompts and company knowledge into powerful multi-modal experiences.
- Instant AI-native authoring
- Multimodal, multimedia
- In-app simulation
3. Reinforce knowledge that sticks by harnessing WalkMe Digital Adoption – Curate and expose training where learning intent is highest.
- Flexible conditions and triggers
- Contextualized and AI-based recommendations
- Behavior-based segmentation
These innovative capabilities come wrapped with powerful analytics to help you better understand user behavior and engagement along with training content performance.
What’s next — and what’s possible
WalkMe customers can increase the impact of their DAP programs by combining doing with learning. WalkMe Digital Adoption drives workflow execution, while the WalkMe digital learning product reinforces key learning goals in context and in the flow of work, to help build lasting skills and proficiency for your people.
SAP Enable Now customers can have the option to transition to the next generation solution and gain powerful new capabilities. These include AI-driven course creation, advanced analytics, and role-based delivery in context and in the flow of work across any application – SAP and non-SAP. In addition, SCORM interoperability, robust author and learner analytics. All learning content created in SAP Enable Now, including simulations and books, can be accessed, distributed, and edited using the new WalkMe solution.
SAP SuccessFactors Learning customers can maximize value with WalkMe’s digital learning solution by leveraging powerful AI-driven content authoring to create learning content, simulation and quizzes that can be published into SAP SuccessFactors Learning.
Building on a decade of digital adoption leadership
For over a decade, WalkMe has pioneered transformative technology that helps organizations navigate change. WalkMe’s new offering is a new evolution, an expansion of our core platform that pairs the powerful doing of the WalkMe Digital Adoption with the critical elements of learning. We’re applying core DAP principles into digital learning:
- Ensuring presence across any app or workflow to create a consistent learning experience for your people, no matter what tool they are in.
- Applying deep contextual understanding of learner behavior and intent to deliver the right training at the precise moment of need.
- Using insight-based prioritization, which leverages behavior data analytics to identify skill gaps and inform your content strategy.
The digital adoption and digital learning solutions from WalkMe together offer a powerful combination to help people adapt to constant change with confidence, ensuring that process and proficiency always move forward.
The beta has begun and GA will be later this year. If you’re at the SAP Business Transformation Summit in Austin today, come visit us to learn more or visit www.walkme.com/digital-learning.
For organizations facing increasing pressure to adapt, reskill, and perform at speed, WalkMe provides the critical link between strategy and execution.
Smarter systems won’t save you. Smarter teams will.
See the new product in action:
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