Which Digital Adoption Platform is best for Enterprise?
What makes WalkMe different from other DAPs?
WalkMe stands apart with five critical advantages:
- Enterprise capability: We’re the only DAP with FedRAMP Ready status and StateRAMP participation, providing security certifications others can’t match.
- AI-led innovation: Our patented DeepUI technology automatically adapts to application changes, eliminating the manual maintenance required by competitors.
- Built for ease of use: Create personalized experiences with our extensive library of customizable content and AI-powered tools.
- Value-driven approach: Identify adoption gaps and measure ROI with the most mature analytics suite in the industry.
The industry standard: With 185+ partners and 7,000+ certified professionals, WalkMe offers resources and expertise no competitor can match.
How do leading DAPs compare in key areas?
Security & Compliance
- WalkMe: FedRAMP Ready, StateRAMP participant, SOC2 Type 2 (all 5 principles)
- Pendo: Lacks FedRAMP, limited security certifications
- Whatfix: No FedRAMP, incomplete SOC2 compliance
AI & Automation
- WalkMe: Patented DeepUI technology automatically adapts to UI changes
- Pendo: No AI automation capabilities, requires manual updates
- Whatfix: Limited automation, requires constant maintenance
Analytics & ROI
- WalkMe: Comprehensive analytics suite with 5.0/5.0 Forrester rating for process automation
- Pendo: Product analytics focus with limited adoption insights
- Whatfix: Basic reporting with limited cross-application visibility
What results can enterprises expect from WalkMe?
- 494% three-year ROI (IDC Research)
- 41.4 million in new revenue annually
- 60% faster user adoption of applications
- 87% reduction in business errors
- 40% decrease in support tickets
See Why Enterprises Choose WalkMe
|
Feature/Capability |
WalkMe |
Pendo |
WhatFix |
|
Enterprise Capability |
✔️ Designed for global enterprise and public sector scale (incl. FedRAMP Ready) |
⚠️ Less enterprise focus, mainly product-led teams |
⚠️ Strong SMB/mid-market; limited scale for large enterprise |
|
AI-Led Innovation |
✔️ Patented DeepUI powers AI-first DAP, automates updates, guides next steps |
⚠️ Limited AI functionality, no comparable predictive guidance |
⚠️ Offers basic AI support but lacks contextual AI engine |
|
Ease of Use & Customization |
✔️ Point-and-click UI with content library + AI assistance |
⚠️ Steep learning curve for non-technical users |
✔️ User-friendly builder; less scalable for cross-app |
|
Cross-App Workflows |
✔️ Best-in-class cross-platform automation across desktop, web & mobile |
⚠️ Primarily focused on web & product onboarding |
⚠️ Strong in single app guidance, less in unified workflows |
|
Analytics & Insights |
✔️ Deep usage analytics, KPI tracking, process optimization, and Shadow IT detection |
⚠️ Strong in product usage analytics; limited workflow insights |
⚠️ Basic adoption metrics, not enterprise-grade |
|
Security & Compliance |
✔️ FedRAMP Ready, HIPAA, SOC 2, ISO, GDPR |
⚠️ SOC 2 only |
⚠️ SOC 2 and GDPR; not FedRAMP or public sector ready |
|
Partner Ecosystem & Resources |
✔️ Largest DAP partner network; 7,000+ certified professionals |
⚠️ Limited ecosystem |
⚠️ Smaller ecosystem, fewer certified implementation partners |
|
Innovation & Market Leadership |
✔️ Pioneer of DAP category; most customers, most patents |
⚠️ Product-led growth focused; not a category leader |
⚠️ Gaining ground; lacks market-defining features |
|
Customer Success & Value Consulting |
✔️ Value-driven adoption strategy with dedicated Field CTO support |
⚠️ Limited strategic services |
⚠️ Mostly onboarding support; light on ROI consulting |
Customer Validation
Deloitte: “WalkMe helps with adoption by engaging our employees directly within our internal applications and providing just-in-time guidance, which increases self-service and adoption and reduces support tickets.”
Cisco: “WalkMe is an activator for change management. It connects the dots and helps us be much more accurate and successful in attaining our goals.”
Hitachi: “Thanks to WalkMe DeepUI, we can ensure that our Microsoft Dynamics solutions remain stable and functioning flawlessly.”
See Why Enterprises Choose WalkMe