How to Boost CX with Customer Journey Mapping
Customer Experience, Digital Transformation
How to Boost CX with Customer Journey Mapping
A compelling customer experience is one of the most important competitive differentiators a company can have. The customer experience has a powerful...

by WalkMe Team, July 5, 2018

The CEO’s Guide to Successful Change Management
Change Management, Digital Transformation
The CEO’s Guide to Successful Change Management
Big changes are coming. You are replacing your legacy systems, which will require every employee in your organization to undergo training....

by WalkMe Team, June 28, 2018

How AI is Smoothing the Road to Value-Based Care
Digital Transformation
How AI is Smoothing the Road to Value-Based Care
The road to value-based care is long and winding. For many healthcare providers, the journey is anything but easy. Value-based healthcare...

by WalkMe Team, June 26, 2018

4 Tips to Raise Long-Term Customer Engagement
Customer Experience, Digital Transformation
4 Tips to Raise Long-Term Customer Engagement
Rising customer expectations and the emergence of a subscription-based business model has disrupted traditional customer engagement strategies. For SaaS companies, closing...

by WalkMe Team, June 21, 2018

The Short Read: How Banks Can Increase Financial Inclusion and Profits
Digital Transformation
The Short Read: How Banks Can Increase Financial Inclusion and Profits
A 3-minute read to deliver you value-packed info. No fluff included. Strategic executives of global banks have raised three priorities to...

by WalkMe Team, June 19, 2018

B2C vs. B2B: How the Customer Experience Definition Became Equalized
Customer Experience, Digital Transformation
B2C vs. B2B: How the Customer Experience Definition Became Equalized
Once, customer experience meant different things, depending on whether a company served other businesses or consumers directly. Those days are...

by WalkMe Team, June 14, 2018

6 Stats to Kick-Start Your Employee Retention Strategy
Digital Transformation, Training & Onboarding
6 Stats to Kick-Start Your Employee Retention Strategy
A shrinking candidate pool and increased competition for top-notch talent are driving many companies to boost recruiting efforts. But, doing...

by WalkMe Team, June 12, 2018

SF World Tour 2018: Dreaming of Dreamforce & The Future of Work
Digital Transformation
SF World Tour 2018: Dreaming of Dreamforce & The Future of Work
It has been a wild ride and one we were proud to take part in.   As Salesforce continues to grow...

by WalkMe Team, June 11, 2018

How to Assemble a Killer Software Implementation Team
Digital Transformation
How to Assemble a Killer Software Implementation Team
So, your company just decided to purchase an exciting new software. You’ve marked your deadlines, set your objectives and approved the...

by WalkMe Team, June 6, 2018

5 Customer Onboarding Mistakes That Lead to Early Churn
Customer Experience, Digital Transformation
5 Customer Onboarding Mistakes That Lead to Early Churn
When hiking up a mountain, one of the best parts is reaching the view at the top. After the time...

by WalkMe Team, June 5, 2018

10 All-Star Project Managers to Follow on Twitter
Digital Transformation
10 All-Star Project Managers to Follow on Twitter
If you’re a project manager, you know what it’s like to wear multiple hats. With responsibilities such as planning, budgeting, and...

by WalkMe Team, June 4, 2018

The 3 Biggest New User Onboarding Mistakes to Avoid
Digital Transformation, Training & Onboarding
The 3 Biggest New User Onboarding Mistakes to Avoid
Enterprise software can cost up to tens or even hundreds of thousands of dollars, depending on the scope of the...

by WalkMe Team, May 29, 2018