Your organization invested millions in AI tools. ChatGPT for writing. Copilot for coding. Salesforce Einstein for leads. But they don’t talk to each other.
The result?
“Gartner’s 2024 Digital Worker Survey found that productivity fell between 9-12 percentage points in the last two years.”
The solution?
Digital Adoption Platforms (DAPs) that act as the conductor for your AI orchestra.
Market divergence and deep AI development and integration demand a strategic review for your DAP investments. Application leaders should use this research to critically evaluate solutions and prioritize cross-application orchestration to improve efficiency, adoption and business transformation.
Gartner research provided with permission. © 2025 Gartner, Inc. and/or its affiliates. Gartner is a registered trademark of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Not just guidance, but true coordination. WalkMe includes AI assistants, automated agents, GenAI capabilities, and integrations with your existing AI tools. One control center for everything.
Discovery Analytics, UI Intelligence, and Flow Analytics connect every click to your KPIs. Track proficiency improvements, compliance rates, accuracy gains, and license optimization in real-time dashboards.
Works across cloud, desktop, on-premises, mobile, and hybrid environments. As part of SAP, WalkMe aligns with enterprise innovations like the upcoming Joule action bar for seamless workflow support.
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