Training In The Digital Era
Shortening the gap between learning investments and their impact on employee proficiency.
Shortening the gap between learning investments and their impact on employee proficiency.
American organizations spent $70.7 billion in 2016 on training
Traditional Training is insufficient
0%
Use traditional methods that fail to empower employees
$0
Cost of training per employee due to inefficient training
0- 0
MONTHS
To become fully productive
To become fully productive
0%
Of what is learned is forgotten in one day
How Humans Learn
Day 8
Day 11
The way people digest information today is very different than in the past
Companies are competing with other distractions that employees face daily from their mobile devices, social networks, and more
“The average employee spends 6.5 hours per week learning or trying to learn”
Employees
Three forces are driving the tectonic shift in training
Workplace
cloud technology
Who is Today’s Employee?
Employees face a heavy cognitive load.
Distracted by mobile devices and social apps
Change positions often
Expect consumer-level UX at work
No longer memorize information
Have different digital IQs
Overwhelmed employee
The workplace
is becoming digital
Organizations are undergoing digital transformation and daily work is increasingly reliant on technology. IT decisions are decentralized with local and disparate ownership. Organizations are shifting from using one large vendor to best-of-breed solutions for each business process, whether HCM, CRM or ERP.
cloud
technology
Technology is undergoing frequent improvements and updates, forcing the employee to constantly run to catch up.
Finance Transformation
HR Transformation
CRM Transformation
Software updated
New Process Introduced
Switch System
New Version Released
Chasing a moving target
HR Transformation
Finance Transformation
crm transformation
Software Must be Trained to Work with Users
Training isn't about teaching employees how to use software - it's about making employees productive
Context
Just-In-time Consumption
Cross
Application
Application
Feedback
Loop
Loop
Productive
Employee
Specific context and personalized training improves productivity and saves time.
Train employees on-the-go,
when they need help.
when they need help.
Training should be streamlined
across all applications.
across all applications.
Show where users are struggling and where they are falling behind.
WalkMe’s Four Layer
Approach to Adoption
Approach to Adoption
- Guidance
- Engagement
- Insights
- Automation
Drive users to action and ensure true adoption with a layer of visual clues and strategically placed content.
Identify opportunities for engagement by understanding who, how, when and where to engage.
Collect and analyze usage data to recognize behavior patterns and obstacles.
Enjoy a better UX and higher productivity by eliminating empty clicks and tedious tasks
1000+ Companies Instantly Simplify Their User Experience with WalkMe
