- Gartner, Market Guide for Digital Adoption Platforms, Melissa Hilbert, Stephen Emmott, Maria Marino, Tim Faith, 11 September 2023.
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Gartner identifies five areas of importance to look at when evaluating a future-fit DAP vendor:
Gartner predicts that by “2026, 40% of organizations will use generative AI supplied in their DAP platforms to automatically surface new workflows to employees.”
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