Streamlined adoption and dramatically simple user experience
The implementation process of any software is a critical period, accompanied with potential challenges and costly consequences.
To capitalize on Service Cloud’s® benefits, such as increased service efficiency, streamlined workflow and customer relationship growth, employees must completely adopt the software.
WalkMe’s Digital Adoption Platform promotes better Service Cloud® training and software proficiency for end users of every tech aptitude through engagement and contextual, step-by-step guidance.
“WalkMe enhances the way we engage & teach our sales teams, and also enables our teams to navigate through complex processes.”
Benefits of WalkMe for Service Cloud®:
- Accelerate time-to-competency during onboarding
- Promote features
- Raise employee productivity
- Enhance software proficiency
- Gain software-use and error insights