Service Cloud®

Driving next level customer service, WalkMe accelerates Service Cloud® training, advances employee competency and reduces user errors.
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Streamlined adoption and dramatically simple user experience

The implementation process of any software is a critical period, accompanied with potential challenges and costly consequences.

To capitalize on Service Cloud’s® benefits, such as increased service efficiency, streamlined workflow and customer relationship growth, employees must completely adopt the software.

WalkMe’s Digital Adoption Platform promotes better Service Cloud® training and software proficiency for end users of every tech aptitude through engagement and contextual, step-by-step guidance.

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“WalkMe enhances the way we engage & teach our sales teams, and also enables our teams to navigate through complex processes.”

WalkMe User, in Sales Operations at OpenTable
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Benefits of WalkMe for Service Cloud®:

  • Accelerate time-to-competency during onboarding
  • Promote features
  • Raise employee productivity
  • Enhance software proficiency
  • Gain software-use and error insights
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Disclaimer: The trademarks and product names of Service Cloud®., including the mark Service Cloud®, are the property of Service Cloud®. Walkme© is not affiliate with Service Cloud®, nor does Service Cloud® sponsor or endorse the WalkMe© materials. Use of any Service Cloud® trademark on this page does not indicate or suggest an endorsement, recommendation or business relationship between Service Cloud® and WalkMe©.