Research shows that many companies fear the transition to remote work, when in reality it can actually allow for better business processes, better communication and engagement within the organization, and enable access to a larger talent pool. Analyst Joe Mariano researched remote work technology capabilities in a new 2020 Gartner report. 

In fact, with the right software, digital adoption strategy, and input from HR, organizations can realize tremendous benefits from having employees WFH. During this particular time of disruption, business continuity is at stake if employees and business processes are not able to transition to WFH.

How can companies ensure business continuity remotely?

“Lack of direction and understanding of remote work practices have led to immature policies and programs that have failed due to poor adoption by business employees and management.”

Joe Mariano, Gartner Analyst

Successful digital adoption can make or break business continuity through this period of forced remote work.

A Digital Adoption Platform ensures that software is efficiently adopted across the organization, with no in-person training at all. A DAP enables a WFH digital strategy by:

Keeping remote employees engaged and informed

Training and onboarding people and software remotely within the flow of work

Simplifying self-service support and reducing the demand on IT

Leveraging visibility into software usage to boost remote employee productivity

“Gartner Report: Reap the Benefits of Remote Work for Your Midsize Enterprise, 13 March 2020, Joe Mariano”


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