{"id":7167,"date":"2019-11-21T15:08:09","date_gmt":"2019-11-21T15:08:09","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=7167"},"modified":"2023-05-02T15:47:27","modified_gmt":"2023-05-02T15:47:27","slug":"walkme-for-microsoft-dynamics-365","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/","title":{"rendered":"WalkMe for Microsoft Dynamics 365: User Adoption 101"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Using WalkMe for Microsoft Dynamics 365 is an ideal way to improve user proficiency and productivity.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Microsoft\u2019s powerful CRM platform is a centralized business management solution that can add significant value to an organization\u2019s bottom line &#8230; but only if it is used fully and effectively.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">To realize that value, a digital adoption solution is essential.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Below, we will learn how to overcome core challenges to digital adoption, what goes into a robust adoption strategy, and how WalkMe can help.<\/span><\/p>\r\n\r\n<h2><b>Adopting the Microsoft Dynamics 365 CRM platform: Benefits and challenges<\/b><\/h2>\r\n<p><a href=\"https:\/\/dynamics.microsoft.com\/en-us\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><span style=\"font-weight: 400;\">Microsoft Dynamics 365<\/span><\/a><span style=\"font-weight: 400;\"> is a sophisticated platform that enables businesses to:<\/span><\/p>\r\n<ul>\r\n\t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Market and sell more effectively<\/span><\/li>\r\n\t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gain deeper insights and business intelligence<\/span><\/li>\r\n\t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Boost worker productivity<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">Among other things.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">However, to take full advantage of this platform, organizations must be able to:<\/span><\/p>\r\n<ul>\r\n\t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Onboard new users easily and efficiently<\/span><\/li>\r\n\t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Support them in real-time<\/span><\/li>\r\n\t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Raise user expertise, while decreasing cognitive load<\/span><\/li>\r\n\t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Streamline <\/span><a href=\"https:\/\/www.walkme.com\/blog\/user-experience-design\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">user experiences<\/span><\/a><span style=\"font-weight: 400;\"> and workflows<\/span><\/li>\r\n\t<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Train quickly and cost-effectively<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">Unless organizations can address these issues head-on, they risk losing value from their software investment.<\/span><\/p>\r\n<a href=\"javascript:;\" class=\"popup-threefields m-element-hidden j-initiator j-paid_post_feature\" id=\"imgpng\" form-type-id=\"imgpng\"><img decoding=\"async\" class=\"initiator-image\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/Simplify-Any-Enterprise-Software-1-1.png\"\/><\/a>\r\n<h2><b>Rethink user engagement to fuel digital adoption<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">When it comes to onboarding and training, the simpler the user experience, the better.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">However, sophisticated enterprise-grade software platforms are anything but simple.\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">On the one hand, the complexity of these platforms is their strength. Feature-rich, sophisticated platforms such as Microsoft Dynamics 365 can add staggering value to an organization\u2019s bottom line.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">On the other hand, it is the same complexity that stands in the way of effective <\/span><a href=\"https:\/\/change.walkme.com\/change-management-vs-digital-adoption\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">digital adoption<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">To earn the full value from their software investments, organizations must design adoption strategies that focus on:<\/span><\/p>\r\n<p><b>Effective onboarding.<\/b><span style=\"font-weight: 400;\"> A good onboarding process decreases friction, frustration, and time-to-competency. Ineffective onboarding, on the other hand, can increase fatigue and burnout.\u00a0<\/span><\/p>\r\n<p><b>Streamlined training. <\/b><span style=\"font-weight: 400;\">Training needs to deliver information quickly and effectively, without overwhelming or intimidating users. However, as we will see below, traditional training is not the ideal solution for learning enterprise-grade digital platforms.<\/span><\/p>\r\n<p><b>Simplified user engagement. <\/b><span style=\"font-weight: 400;\">The user experience plays a large role in employee learning and productivity. Streamlined experiences reduce information overload and help users remain at ease throughout onboarding and training.<\/span><\/p>\r\n<p><b>Full platform utilization. <\/b><span style=\"font-weight: 400;\">Platforms only deliver returns to the extent that they are utilized. If employees only use a portion of that platform\u2019s features, then the tool will only deliver a portion of its potential value.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Fulfilling these core aims can help businesses realize the full potential of their software platforms \u2014 and the best tool to fuel these efforts is the Digital Adoption Platform.<\/span><\/p>\r\n<h2><b>What is a Digital Adoption Platform (DAP)?<\/b><\/h2>\r\n<p><a href=\"https:\/\/www.walkme.com\/blog\/5-signs-employee-software-training-dap\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Digital Adoption Platforms<\/span><\/a><span style=\"font-weight: 400;\"> are revolutionary digital training solutions.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">WalkMe, the company that pioneered the industry, is a software-agnostic training layer that streamlines user experiences and digital training.<\/span><\/p>\r\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\r\n<p dir=\"ltr\" lang=\"en\">In 2016 alone, U.S. companies spent a total of $70.65 billion on training. How confident are you, in your company&#8217;s onboarding processes?<a href=\"https:\/\/t.co\/ETMiRXU2nL\">https:\/\/t.co\/ETMiRXU2nL<\/a><a href=\"https:\/\/twitter.com\/hashtag\/training?src=hash&amp;ref_src=twsrc%5Etfw\">#training<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/onboarding?src=hash&amp;ref_src=twsrc%5Etfw\">#onboarding<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/HRtech?src=hash&amp;ref_src=twsrc%5Etfw\">#HRtech<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/employee?src=hash&amp;ref_src=twsrc%5Etfw\">#employee<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/software?src=hash&amp;ref_src=twsrc%5Etfw\">#software<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/strategy?src=hash&amp;ref_src=twsrc%5Etfw\">#strategy<\/a><\/p>\r\n\r\n\u2014 WalkMe (@WalkMeInc) <a href=\"https:\/\/twitter.com\/WalkMeInc\/status\/1029808712838524929?ref_src=twsrc%5Etfw\">August 15, 2018<\/a><\/blockquote>\r\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\r\n<p><span style=\"font-weight: 400;\">WalkMe\u2019s platform operates by offering users:<\/span><\/p>\r\n<p><b>Contextualized, in-app guidance.<\/b><span style=\"font-weight: 400;\"> The DAP offers users information and guidance at the moment of need. This improves knowledge retention and understanding. At the same time, it reduces learning times, technical support costs, and time-to-productivity.<\/span><\/p>\r\n<p><b>On-demand information and tutorials.<\/b><span style=\"font-weight: 400;\"> Step-by-step tutorials help users of any experience level learn all possible processes and workflows. Tutorials and walkthroughs can be customized, edited, and improved upon as needed.<\/span><\/p>\r\n<p><b>User insights.<\/b><span style=\"font-weight: 400;\">\u00a0 A<\/span><span style=\"font-weight: 400;\">nalytics<\/span><span style=\"font-weight: 400;\"> on user behavior can be used to identify areas that need an intervention, whether by proactive support or more comprehensive training.\u00a0<\/span><\/p>\r\n<p><b>Automation.<\/b><span style=\"font-weight: 400;\"> Automating basic tasks and processes can free up employee time for more valuable activities.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">These features prove invaluable for maximizing employee productivity with minimal effort.<\/span><\/p>\r\n<h2><b>6 benefits of using WalkMe for Microsoft Dynamics 365<\/b><\/h2>\r\n<p><span style=\"font-weight: 400;\">WalkMe\u2019s Digital Adoption Platform helps organizations:<\/span><\/p>\r\n<p><b>Accelerate time-to-competency during onboarding.<\/b><span style=\"font-weight: 400;\"> Digital Adoption Platforms automate training, shortening learning timelines. Users become more competent and more productive much faster.<\/span><\/p>\r\n<p><b>Streamline and simplify the user experience. <\/b><span style=\"font-weight: 400;\">In-app guidance engages users and keeps users focused on the task at hand. Cognitive load is reduced, which prevents users from feeling overwhelmed or frustrated by new software.<\/span><\/p>\r\n<p><b>Increase long-term user productivity and value.<\/b><span style=\"font-weight: 400;\"> WalkMe\u2019s digital training can prevent employee skill levels from plateauing. Advancing employee proficiency also increases their value over the long-term.\u00a0<\/span><\/p>\r\n<p><b>Promote targeted features and functions.<\/b><span style=\"font-weight: 400;\"> Organizations that want to make full use of their platforms can promote certain functions or workflows.\u00a0<\/span><\/p>\r\n<p><b>Reduce costs for training, as well as maintaining information.<\/b><span style=\"font-weight: 400;\"> Updating and maintaining information, technical support calls, and human training costs can all be reduced with WalkMe\u2019s automated training solution.<\/span><\/p>\r\n<p><b>Realize a greater value from the Microsoft Dynamics 365 platform.<\/b><span style=\"font-weight: 400;\"> Ultimately, WalkMe helps organizations earn more from their software investment. Greater user productivity, lower overhead, and the other factors mentioned above contribute to increased software ROI.<\/span><\/p>\r\n<p><a href=\"https:\/\/www.walkme.com\/platform\/microsoft-dynamics-365\/?t=21&amp;camp=walkme-blog\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">The Microsoft Dynamics 365 platform<\/span><\/a><span style=\"font-weight: 400;\"> plays a very large, central role in any organization\u2019s day-to-day workflow.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It only makes good business sense to extract as much value from this tool as possible.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">WalkMe\u2019s digital training solution can help businesses earn more from Microsoft\u2019s platform, in less time and at a lower cost.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">To learn more about WalkMe for Microsoft Dynamics 365, <a href=\"javascript:;\" class=\"popup-threefields m-element-hidden j-initiator j-paid_post_feature\" id=\"hyper1\" form-type-id=\"hyper1\"><strong>schedule a demo today<\/strong><\/a>.<\/span><\/p>","protected":false},"excerpt":{"rendered":"Using WalkMe for Microsoft Dynamics 365 is an ideal way to improve user proficiency and productivity. Microsoft\u2019s powerful CRM platform<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":7169,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89],"tags":[201,367,368,385,325],"class_list":["post-7167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-digital-adoption","tag-digital-adoption-platforms","tag-digital-adoption-strategy","tag-microsoft-dynamics-365","tag-walkme"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WalkMe for Microsoft Dynamics 365: User Adoption 101<\/title>\n<meta name=\"description\" content=\"Using WalkMe for Microsoft Dynamics 365 is an ideal way to improve user proficiency, engagement, and productivity. Learn the basics in this article.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WalkMe for Microsoft Dynamics 365: User Adoption 101\" \/>\n<meta property=\"og:description\" content=\"Using WalkMe for Microsoft Dynamics 365 is an ideal way to improve user proficiency, engagement, and productivity. Learn the basics in this article.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/\" \/>\n<meta property=\"og:site_name\" content=\"WalkMe Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-21T15:08:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-02T15:47:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"583\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"WalkMe Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"WalkMe Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/\",\"url\":\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/\",\"name\":\"WalkMe for Microsoft Dynamics 365: User Adoption 101\",\"isPartOf\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg\",\"datePublished\":\"2019-11-21T15:08:09+00:00\",\"dateModified\":\"2023-05-02T15:47:27+00:00\",\"author\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31\"},\"description\":\"Using WalkMe for Microsoft Dynamics 365 is an ideal way to improve user proficiency, engagement, and productivity. Learn the basics in this article.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#primaryimage\",\"url\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg\",\"contentUrl\":\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg\",\"width\":1200,\"height\":583,\"caption\":\"walkme for microsoft dynamics 365\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.walkme.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Digital Transformation\",\"item\":\"https:\/\/www.walkme.com\/blog\/category\/digital-transformation\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"WalkMe for Microsoft Dynamics 365: User Adoption 101\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#website\",\"url\":\"https:\/\/www.walkme.com\/blog\/\",\"name\":\"WalkMe Blog\",\"description\":\"Digital adoption &amp; Change Management Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.walkme.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31\",\"name\":\"WalkMe Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g\",\"caption\":\"WalkMe Team\"},\"description\":\"WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.\",\"url\":\"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"WalkMe for Microsoft Dynamics 365: User Adoption 101","description":"Using WalkMe for Microsoft Dynamics 365 is an ideal way to improve user proficiency, engagement, and productivity. Learn the basics in this article.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/","og_locale":"en_US","og_type":"article","og_title":"WalkMe for Microsoft Dynamics 365: User Adoption 101","og_description":"Using WalkMe for Microsoft Dynamics 365 is an ideal way to improve user proficiency, engagement, and productivity. Learn the basics in this article.","og_url":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/","og_site_name":"WalkMe Blog","article_published_time":"2019-11-21T15:08:09+00:00","article_modified_time":"2023-05-02T15:47:27+00:00","og_image":[{"width":1200,"height":583,"url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg","type":"image\/jpeg"}],"author":"WalkMe Team","twitter_card":"summary_large_image","twitter_misc":{"Written by":"WalkMe Team","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/","url":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/","name":"WalkMe for Microsoft Dynamics 365: User Adoption 101","isPartOf":{"@id":"https:\/\/www.walkme.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#primaryimage"},"image":{"@id":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#primaryimage"},"thumbnailUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg","datePublished":"2019-11-21T15:08:09+00:00","dateModified":"2023-05-02T15:47:27+00:00","author":{"@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31"},"description":"Using WalkMe for Microsoft Dynamics 365 is an ideal way to improve user proficiency, engagement, and productivity. Learn the basics in this article.","breadcrumb":{"@id":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#primaryimage","url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg","contentUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg","width":1200,"height":583,"caption":"walkme for microsoft dynamics 365"},{"@type":"BreadcrumbList","@id":"https:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.walkme.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Digital Transformation","item":"https:\/\/www.walkme.com\/blog\/category\/digital-transformation\/"},{"@type":"ListItem","position":3,"name":"WalkMe for Microsoft Dynamics 365: User Adoption 101"}]},{"@type":"WebSite","@id":"https:\/\/www.walkme.com\/blog\/#website","url":"https:\/\/www.walkme.com\/blog\/","name":"WalkMe Blog","description":"Digital adoption &amp; Change Management Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.walkme.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/b6803cf6ff5d66cf789ea833bbddfa31","name":"WalkMe Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.walkme.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d15d25a7d13fc1ba31b0187a32b2f27936e975e166da929698db9971a322a63d?s=96&d=monsterid&r=g","caption":"WalkMe Team"},"description":"WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.","url":"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/"}]}},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"WalkMe for Microsoft Dynamics 365: User Adoption 101","url":"http:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/www.walkme.com\/blog\/walkme-for-microsoft-dynamics-365\/"},"thumbnailUrl":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg","image":{"@type":"ImageObject","url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg"},"articleSection":"Digital Transformation","author":[{"@type":"Person","name":"WalkMe Team"}],"creator":["WalkMe Team"],"publisher":{"@type":"Organization","name":"WalkMe Blog","logo":""},"keywords":["digital adoption","digital adoption platforms","digital adoption strategy","microsoft dynamics 365","walkme"],"dateCreated":"2019-11-21T15:08:09Z","datePublished":"2019-11-21T15:08:09Z","dateModified":"2023-05-02T15:47:27Z"},"rendered":"<script type=\"application\/ld+json\" class=\"wp-parsely-metadata\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"NewsArticle\",\"headline\":\"WalkMe for Microsoft Dynamics 365: User Adoption 101\",\"url\":\"http:\\\/\\\/www.walkme.com\\\/blog\\\/walkme-for-microsoft-dynamics-365\\\/\",\"mainEntityOfPage\":{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/www.walkme.com\\\/blog\\\/walkme-for-microsoft-dynamics-365\\\/\"},\"thumbnailUrl\":\"https:\\\/\\\/www.walkme.com\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2019\\\/11\\\/walkme-for-microsoft-dynamics-365.jpg\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.walkme.com\\\/blog\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2019\\\/11\\\/walkme-for-microsoft-dynamics-365.jpg\"},\"articleSection\":\"Digital Transformation\",\"author\":[{\"@type\":\"Person\",\"name\":\"WalkMe Team\"}],\"creator\":[\"WalkMe Team\"],\"publisher\":{\"@type\":\"Organization\",\"name\":\"WalkMe Blog\",\"logo\":\"\"},\"keywords\":[\"digital adoption\",\"digital adoption platforms\",\"digital adoption strategy\",\"microsoft dynamics 365\",\"walkme\"],\"dateCreated\":\"2019-11-21T15:08:09Z\",\"datePublished\":\"2019-11-21T15:08:09Z\",\"dateModified\":\"2023-05-02T15:47:27Z\"}<\/script>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/walkme.com\/p.js"},"lang":"en","translations":{"en":7167},"jetpack_featured_media_url":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg","featured_image_src":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg","featured_image_src_square":"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/11\/walkme-for-microsoft-dynamics-365.jpg","author_info":{"display_name":"WalkMe Team","author_link":"https:\/\/www.walkme.com\/blog\/author\/walkme-team\/"},"jetpack_sharing_enabled":true,"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts\/7167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/users\/246"}],"replies":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/comments?post=7167"}],"version-history":[{"count":0,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/posts\/7167\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/media\/7169"}],"wp:attachment":[{"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/media?parent=7167"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/categories?post=7167"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.walkme.com\/blog\/wp-json\/wp\/v2\/tags?post=7167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}