{"id":7015,"date":"2019-10-29T16:22:58","date_gmt":"2019-10-29T16:22:58","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=7015"},"modified":"2019-10-29T16:22:58","modified_gmt":"2019-10-29T16:22:58","slug":"walkme-deutsche-telekom","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/walkme-deutsche-telekom\/","title":{"rendered":"WalkMe and Deutsche Telekom Ink Partnership to Promote Digital Adoption"},"content":{"rendered":"<p>The need to digitally transform isn\u2019t new. But for many organizations, the importance of digital adoption is just beginning to sink in.<\/p>\n<p>As businesses ramp up their investments in digital, and as entire industries transform, strategic leaders have recognized the need to maximize the value of their new technology.<\/p>\n<p>This is the driving force between a new strategic partnership between <a href=\"https:\/\/www.telekom.com\/en\/company\">Deutsche Telekom<\/a> and WalkMe, the pioneer of the Digital Adoption Platform (DAP).<\/p>\n<h2>Joining forces<\/h2>\n<p>By joining Deutsche Telekom\u2019s cloud partner network, WalkMe will work with the German telecommunications powerhouse to offer a joint service for organizations undergoing <a href=\"https:\/\/www.walkme.com\/glossary\/digital-transformation\/\" target=\"_blank\" rel=\"noopener\">digital transformation<\/a>.<\/p>\n<p>The strategic partnership expands access to the leading <a href=\"https:\/\/www.walkme.com\/digital-adoption-platform\/\" target=\"_blank\" rel=\"noopener\">Digital Adoption Platform (DAP)<\/a> in the German market.<\/p>\n<p>\u201cAs we continue to grow and expand throughout Europe, the Deutsche Telekom partnership is a testament to WalkMe\u2019s long-term commitment to enable enterprises to realize digital transformation across the organization,\u201d said Rafael Sweary, WalkMe\u2019s president.<\/p>\n<h2>The potential of digital transformation, realized<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7023\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/10\/shutterstock_572801503-1.jpg\" alt=\"walkme and deutsche telekom\" width=\"1000\" height=\"667\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/10\/shutterstock_572801503-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/10\/shutterstock_572801503-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/10\/shutterstock_572801503-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>WalkMe enables organizations pursuing digital transformation to <a href=\"https:\/\/www.walkme.com\/blog\/empowering-employees\/\" target=\"_blank\" rel=\"noopener\">realize the full value<\/a> of their technology investments. How? Its solutions ensure the people in front of the screen have all of the training, support, and insights required to optimize the user experience and productivity.<\/p>\n<p>The DAP is the linchpin to an effective <a href=\"https:\/\/www.walkme.com\/blog\/digital-adoption-strategy\/\" target=\"_blank\" rel=\"noopener\">digital adoption strategy<\/a>. Here\u2019s how it helps you empower users and improve business outcomes:<\/p>\n<ul>\n<li><strong>Provide effective user onboarding.<\/strong> Your users must be able to easily navigate the platform, complete processes with ease, and maximize the full range of features to reap the software\u2019s potential value. With onscreen guidance and customized support, your users can master any digital process \u2014 even if it\u2019s their first time.<\/li>\n<li><strong>Receive meaningful user insights.<\/strong> The DAP provides meaningful and actionable insights on user behavior that let you drive positive change. With a clearer view of how your users interact with your digital processes, you can better understand the user journey, pinpoint common friction areas, and discover where to provide greater support.<\/li>\n<li><strong>Empower your users with automation and self-service.<\/strong> With the ability to <a href=\"https:\/\/www.walkme.com\/blog\/software-frustration-business-processes\/\" target=\"_blank\" rel=\"noopener\">automate mundane processes<\/a> and equip your users with proactive support tools, you\u2019ll increase user independence and efficiency while reducing reliance on IT support.<\/li>\n<li><strong>Raise productivity to new heights.<\/strong> Poor user adoption is standing between you and your productivity potential. With a solution to ensure users can maximize all possible functionalities with the greatest efficiency, productivity will rise to unprecedented heights.<\/li>\n<\/ul>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7024\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/10\/shutterstock_321052196-1-1.jpg\" alt=\"walkme and deutsche telekom\" width=\"1000\" height=\"667\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/10\/shutterstock_321052196-1-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/10\/shutterstock_321052196-1-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/10\/shutterstock_321052196-1-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>How a champion became a partner<\/h2>\n<p>Telekom has been using WalkMe\u2019s DAP to support its own digital transformation, with which it\u2019s seen great results.<\/p>\n<p>After integrating the DAP within its own internal enterprise software, Telekom\u2019s employees could more easily and productively complete processes that are central to the company\u2019s success.<\/p>\n<p>By enabling a more positive <a href=\"https:\/\/www.walkme.com\/blog\/digital-employee-experience\/\" target=\"_blank\" rel=\"noopener\">digital employee experience<\/a>, simplifying workflows, and increasing efficiency, employees were able to raise their performance to new heights.<\/p>\n<p>Now, Telekom is working side-by-side with WalkMe to help other organizations achieve the same benefits.<\/p>\n<p>\u201cWalkMe makes it easy for users to adopt new systems that will be implemented during the digital transformation of a company. Our clients will benefit from our experience in integrating WalkMe in their IT landscapes,\u201d said Frank Strecker, responsible for Telekom T-Systems\u2019 cloud business.<\/p>\n<p>Telekom is offering extensive consulting and implementation services to navigate the customer through the initial orientation phase, the implementation, and the evaluation after going live.<\/p>\n<h2>Let\u2019s meet<\/h2>\n<p>The <a href=\"https:\/\/digital19.de\/koeln-en\/\" target=\"_blank\" rel=\"noopener\">Digital X Conference<\/a> is happening now (from October 29-30), in Cologne, Germany. If you\u2019re attending the event \u2014 which is also Europe\u2019s largest cross-industry digitalization initiative \u2014 you\u2019re invited to watch WalkMe and Telekom demonstrate this exciting new collaboration.<\/p>\n<p>There, experts from WalkMe will showcase how that DAP transforms the user experience through its guidance, automation, and insights capabilities.<\/p>\n<p>We hope to see you there!<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img height=\"536\" width=\"1024\" decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/5-copy-3-1.png?w=1024&#038;h=536&#038;crop=1\" alt=\"\" class=\"wp-image-12163\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/5-copy-3-1.png 1200w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/5-copy-3-1.png?resize=300,157 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2021\/07\/5-copy-3-1.png?resize=1024,536 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"The need to digitally transform isn\u2019t new. But for many organizations, the importance of digital adoption is just beginning to<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":7016,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,9],"tags":[261,376,176],"class_list":["post-7015","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-walkme-company-news","tag-telecommunications","tag-walkme-news","tag-wmb-news"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WalkMe and Deutsche Telekom Ink Partnership to Promote Digital Adoption<\/title>\n<meta name=\"description\" content=\"WalkMe and Deutsche Telekom have unveiled a strategic new partnership to empower organizations to achieve digital adoption. 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