{"id":6579,"date":"2019-06-23T15:52:27","date_gmt":"2019-06-23T15:52:27","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=6579"},"modified":"2023-05-02T15:46:23","modified_gmt":"2023-05-02T15:46:23","slug":"lean-digital-adoption-platforms","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/lean-digital-adoption-platforms\/","title":{"rendered":"Are Digital Adoption Platforms Replacing Lean Methodogloy in Tech?"},"content":{"rendered":"<p>\u201cThere is nothing so useless as doing efficiently that which should not be done at all,\u201d renowned management leader Peter Drucker famously said.<\/p>\n<p>With the endorsement of Drucker and other management authorities, business leaders across all sectors rushed in to embrace Lean methodology, which strives to get rid of all that \u201cshould not be done at all.\u201d<\/p>\n<p>Lean can be summarized as a continuous effort to improve processes and eliminate waste. Any process, tool, or mindset that sludges up efficiency should be removed. Only those that add value should be kept.<\/p>\n<p>Leaders revere Lean for its ability to streamline processes, drive faster progress, reduce wasteful spending, and <a href=\"https:\/\/www.walkme.com\/blog\/automation-system-efficiency\/\" target=\"_blank\" rel=\"noopener noreferrer\">make teams more efficient<\/a>.<\/p>\n<p><strong>But there\u2019s an important <em>\u201cbut.\u201d<\/em> Not all efficiency and productivity problems can be solved with a Lean approach.<\/strong><\/p>\n<p>As you add more digital tools to your employees\u2019 workflow, it\u2019s become clear that usability challenges can <a href=\"https:\/\/www.walkme.com\/blog\/digital-context-switching\/\" target=\"_blank\" rel=\"noopener noreferrer\">seriously impair efficiency<\/a>. The Lean methodology would suggest cutting out the systems that waste time and resources, but this approach will fail you in the <a href=\"https:\/\/www.walkme.com\/blog\/digital-transformation-decoded\/\" target=\"_blank\" rel=\"noopener noreferrer\">digital transformation era<\/a>.<\/p>\n\n<h2>Identifying the root cause of your software inefficiencies<\/h2>\n<p>If your enterprise systems and apps are becoming a bottleneck to optimal employee efficiency, I\u2019d advise you to do a \u201croot cause\u201d assessment before jumping to pull\u00a0the plug.<\/p>\n\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-6582\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_757824571-1.jpg\" alt=\"digital adoption\" width=\"400\" height=\"225\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_757824571-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_757824571-1.jpg?resize=300,169 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/h2>\n<p>According to our research, poor usability and complex business processes are usually to blame.<\/p>\n\n<h3>Poor usability and complex processes are a recipe for inefficiency<\/h3>\n<p>There are three main barriers that reduce usability on workplace software, according to our <a href=\"https:\/\/www.walkme.com\/knowledge\/bridging-the-digital-gap\/\" target=\"_blank\" rel=\"noopener noreferrer\">survey<\/a>.<\/p>\n\n<ul>\n \t<li><strong>Inadequate training \u2014<\/strong> Indicated by 74.1% of employees<\/li>\n \t<li><strong>Complex and confusing interface \u2014<\/strong> 43.6%<\/li>\n \t<li><strong>Lack of guided learning tools \u2014<\/strong> 34.2%<\/li>\n<\/ul>\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><em><strong><a style=\"color: #ff9900;\" href=\"https:\/\/www.walkme.com\/knowledge\/bridging-the-digital-gap\/\" target=\"_blank\" rel=\"noopener noreferrer\">Download the full survey report for free!<\/a>\u00a0<\/strong><\/em><\/span><\/p>\n<p>On top of these barriers, digital business processes are often <a href=\"https:\/\/www.walkme.com\/blog\/digital-fatigue-business-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">too complex and time-consuming<\/a> for employees to perform efficiently.<\/p>\n<p>Another <a href=\"https:\/\/www.walkme.com\/knowledge\/drive-digital-adoption-with-optimized-business-processes\/\" target=\"_blank\" rel=\"noopener noreferrer\">WalkMe study<\/a> found that 50% of users will \u201cdrop off\u201d before completing a digital process that takes longer than two minutes. If the process requires more than five steps, the likelihood that employees will quit in the middle rises.<\/p>\n\n<h3>Is your software really to blame?<\/h3>\n<p>The combined effect of all of these challenges is a slower pace of work, capped productivity, <a href=\"https:\/\/www.walkme.com\/blog\/employee-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\">employee frustration<\/a>.<img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-6583\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_1353131042-1.jpg\" alt=\"digital adoption\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_1353131042-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_1353131042-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_1353131042-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>But remember! There\u2019s a reason you invested in your digital tools.<\/p>\n<p>Contemporary enterprise technology comes equipped with advanced capabilities and the potential to revolutionize work, unleash new ways of thinking, and support innovation.<\/p>\n<p>When you analyze the findings above, it\u2019s clear that it\u2019s not the software itself that drags down efficiency \u2014 it\u2019s organizations\u2019 approach to <a href=\"https:\/\/www.walkme.com\/blog\/everything-digital-adoption\/\" target=\"_blank\" rel=\"noopener noreferrer\">achieving digital adoption<\/a>.<\/p>\n\n<h2>Poor digital adoption is the biggest source of waste in your software investments<\/h2>\n<p>If your employees are unable to seamlessly integrate digital tools into their workflows and complete digital processes with ease, then of course efficiency and productivity will suffer.<\/p>\n<p>You might feel inclined to eliminate these platforms in favor of something else, but applying a traditional Lean approach to software inefficiencies won\u2019t solve the underlying problem of <a href=\"https:\/\/www.walkme.com\/blog\/employee-experience-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\">poor digital adoption<\/a>. Only a solid <a href=\"https:\/\/www.walkme.com\/blog\/digital-adoption-strategy\/\" target=\"_blank\" rel=\"noopener noreferrer\">digital adoption strategy<\/a> will enable you to do that.<\/p>\n<p>Unless you provide employees the right kinds of support and training, using enterprise tech efficiently will always be a struggle.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.walkme.com\/pages\/cio-dap-lp\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b><i>Bring your digital vision to life with a DAP. Discover why transformational CIOs turn to WalkMe.<\/i><\/b><\/a><\/span><\/p>\n\n<h2>Digital adoption platforms: Redefining \u201cLean\u201d for the digital era<\/h2>\n<p>Digital adoption platforms are the focal point of any digital adoption strategy. <a href=\"https:\/\/www.walkme.com\/blog\/digital-adoption-solutions\/\" target=\"_blank\" rel=\"noopener noreferrer\">This breed of software<\/a> enables you to make your digital processes leaner and more user-<img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-6584\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_1420666502-1.jpg\" alt=\"digital adoption\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_1420666502-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_1420666502-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/shutterstock_1420666502-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>friendly while maximizing their features instead of cutting them out.<\/p>\n<p>All of the barriers outlined above \u2014 <a href=\"https:\/\/www.walkme.com\/blog\/employee-training-for-enterprise\/\" target=\"_blank\" rel=\"noopener noreferrer\">ineffective training<\/a>, complex interfaces, and lack of guided learning tools \u2014 can be remedied with digital adoption platforms.<\/p>\n<p>With <a href=\"https:\/\/www.walkme.com\/blog\/contextual-learning-employee-training\/\" target=\"_blank\" rel=\"noopener noreferrer\">on-screen guidance<\/a>, real-time navigational support, and <a href=\"https:\/\/www.walkme.com\/blog\/user-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">insights into user behavior<\/a>, digital adoption platforms guarantee optimal user efficiency by walking employees through processes step-by-step and intervening when they encounter friction.<\/p>\n<p>And no matter how long or complex a process might be, a digital adoption platform ensures any user can complete it with ease, regardless of their prior experience.<\/p>\n\n<h2>Get Lean by adding<\/h2>\n<p>Lean doesn\u2019t have to mean throwing things away. In the digital era, it\u2019s unlikely that your organization will revert to the analog way of working. The most effective solution is one that enables you to seamlessly add new digital tools while improving efficiency.<\/p>\n<p class=\"p1\"><div class=\"blog-bottom-text-main\"><div class=\"blog-bottom-text-sub\"><p><span><em><strong>WalkMe\u2019s Digital Adoption Platform (DAP)<\/strong> transforms the user experience in today\u2019s overwhelming digital world. Using artificial intelligence, engagement, guidance, and automation, WalkMe\u2019s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Discover how a DAP can revolutionize your business.<\/em><\/span><\/p> <div class=\"blog-bottom-link\"><a href=\"https:\/\/www.walkme.com\/pages\/dap-cv-2-help-your-users-engage-technology\/?eco=digitaltr&amp;adin=lean-digital-adoption-platforms-al01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion%20\" class=\"short-link-class btn-short-link-class\" target=\"_blank\" rel=\"noopener\">Request a Demo<\/a><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"\u201cThere is nothing so useless as doing efficiently that which should not be done at all,\u201d renowned management leader Peter<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":6580,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89],"tags":[201,110,153],"class_list":["post-6579","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-digital-adoption","tag-digital-transformation","tag-wmb-dt"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Are Digital Adoption Platforms Replacing Lean Methodogloy in Tech?<\/title>\n<meta name=\"description\" content=\"It&#039;s time to stop being &quot;lean.&quot; 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