{"id":6236,"date":"2019-04-01T13:44:35","date_gmt":"2019-04-01T13:44:35","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=6236"},"modified":"2023-05-02T15:45:38","modified_gmt":"2023-05-02T15:45:38","slug":"mistakes-training-new-employees","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/mistakes-training-new-employees\/","title":{"rendered":"It\u2019s Time to Dispel This Harmful Myth About Training New Employees"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Providing bad <a href=\"https:\/\/www.walkme.com\/blog\/how-to-train-employees\/\" target=\"_blank\" rel=\"noopener\">employee onboarding<\/a> is like throwing a kid into a pool for the first time and saying, \u201cSwim!\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The chances of success are slim. And the likelihood that the child will show up to the pool the next day is even less.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Somewhere along the way, a \u201csink or swim\u201d mentality gained a foothold in organizations. The idea was that new hires who are qualified enough should be able to fend for themselves \u2014 and effectively teach themselves \u2014 how to succeed in a new role. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">While this attitude may have alleviated the burden of onboarding from training managers\u2019 shoulders, this myth threatens the vitality of your organization. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.walkme.com\/blog\/employee-training-plan-template\/\" target=\"_blank\" rel=\"noopener\">New hire onboarding<\/a> is critical to the quality of a new employee\u2019s tenure. From the start of the onboarding process (or lack thereof!), they will be forming their first impression of the company. That\u2019s why it\u2019s critical to create a formal plan and avoid making damaging mistakes.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><em><strong><a style=\"color: #ff9900;\" href=\"https:\/\/www.walkme.com\/blog\/employee-onboarding-guide-hr-managers\/?utm_source=blog&amp;utm_medium=inlink&amp;utm_campaign=proceed_ratio\" target=\"_blank\" rel=\"noopener\">Dive Deeper: How Poor Employee Onboarding Can Become Your New Hire&#8217;s Worst Nightmare<\/a><\/strong><\/em><\/span><\/p>\n\n<h2>Employees have little faith in traditional employee onboarding programs<\/h2>\n<p><span style=\"font-weight: 400;\">Shockingly, a <\/span><a href=\"https:\/\/www.gallup.com\/workplace\/238085\/state-american-workplace-report-2017.aspx\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Gallup<\/span><\/a><span style=\"font-weight: 400;\"> survey found that only 12% of workers strongly agree that their organization does a <a href=\"https:\/\/www.walkme.com\/blog\/5-tips-onboarding-new-employees\/\" target=\"_blank\" rel=\"noopener\">great job of onboarding<\/a><a href=\"https:\/\/www.walkme.com\/blog\/5-tips-onboarding-new-employees\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-6239\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/shutterstock_110194988-1.jpg\" alt=\"employee onboarding\" width=\"400\" height=\"266\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/shutterstock_110194988-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/shutterstock_110194988-1.jpg?resize=300,199 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/shutterstock_110194988-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a> new employees. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The consequences of poor onboarding can not only dampen the enthusiasm of a new hire but can outright cost you valuable talent. <\/span><a href=\"https:\/\/docs.wixstatic.com\/ugd\/0cbe87_664f8806dc694bd7b52246c2e0fe41c1.pdf\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Digitate<\/span><\/a><span style=\"font-weight: 400;\"> found that employees who had a negative onboarding experience are twice as likely to look for new opportunities in the near future. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Creating an employee onboarding model that successfully trains new employees will produce a heap of benefits. Effective onboarding reduces the chance of absenteeism, <a href=\"https:\/\/www.walkme.com\/blog\/onboarding-new-employees\/\" target=\"_blank\" rel=\"noopener\">low engagement<\/a> and <a href=\"https:\/\/www.walkme.com\/blog\/employee-development\/\" target=\"_blank\" rel=\"noopener\">employee turnover<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Below we\u2019re going to look at the worst mistakes you can make while training new employees (and how to avoid them!). <\/span><\/p>\n\n<h2>1. Not introducing your new hire to their team in advance<\/h2>\n<p><span style=\"font-weight: 400;\">When starting a new position, the ability to form new professional relationships can make or break a new role. New hires who arrive on their first day to an unprepared and preoccupied team aren&#8217;t going to learn anything. They\u2019re more likely to be stressed out by the lack of assistance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From the moment that the candidate accepts the offer, preparations should begin to be made to have current employees (particularly managers) available to assist them on arrival. For example, providing a workplace buddy can give a new employee that important first contact that they need to build their confidence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is nothing worse than having a new hire arrive at a new position where the manager is unavailable. Setting up those initial contacts helps to onboard a new employee into a team rather than leaving them to improvise on their own. <\/span><\/p>\n\n<h2>2. Not outlining performance expectations<\/h2>\n<p><span style=\"font-weight: 400;\">Organizations that don\u2019t <a href=\"https:\/\/www.walkme.com\/blog\/employee-onboarding-template\/\" target=\"_blank\" rel=\"noopener\">outline performance expectations<\/a> leave candidates in the dark about what they are expected to <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-6240\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/shutterstock_1111032875-1.jpg\" alt=\"employee onboarding\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/shutterstock_1111032875-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/shutterstock_1111032875-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/04\/shutterstock_1111032875-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>do in their new position. Lack of clarity over duties and expected outcomes only lead to stress and poor performance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A survey by <\/span><a href=\"https:\/\/www.chicagotribune.com\/business\/ct-stress-at-work-survey-0127-biz-20160126-story.html\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">ComPsych<\/span><\/a><span style=\"font-weight: 400;\"> found that 31% of employees cited \u201cunclear expectations from supervisors\u201d as the top source of stress when experiencing change at work. Taking the time to outline what a new hire needs to do to be successful can prevent this from happening. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">From the moment they pass the interview you should start to outline your expectations. Putting together a one-to-one meeting to go through what they need to do to be successful can give them the information they need to get them on track. You can also schedule additional weekly meetings to provide feedback and help them to better their performance. \u00a0<\/span><\/p>\n\n<h2>3. Not providing an effective software learning solution<\/h2>\n<p><span style=\"font-weight: 400;\">Failing to <a href=\"https:\/\/www.walkme.com\/blog\/employee-onboarding-software\/\" target=\"_blank\" rel=\"noopener\">give new employees the support<\/a> they need to properly use technology in the workplace is one of the biggest mistakes companies make. Being unable to use software that is essential to daily tasks will lead to stress and frustration as the employee is unable to do their job. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When less than 40% of businesses have a <\/span><a href=\"https:\/\/www.csoinsights.com\/wp-content\/uploads\/sites\/5\/2016\/08\/2016-Sales-Performance-Optimization-Study-Key-Trends-Analysis.pdf\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">CRM adoption rate<\/span><\/a><span style=\"font-weight: 400;\"> over 90%, training new employees on how to use software couldn\u2019t be more needed.<\/span><\/p>\n<p>Software <a href=\"https:\/\/www.walkme.com\/blog\/employee-training-software\/\" target=\"_blank\" rel=\"noopener\">learning solutions<\/a> that enable <a href=\"https:\/\/www.walkme.com\/blog\/contextual-learning-employee-training\/\" target=\"_blank\" rel=\"noopener\">contextual learning<\/a> are the most effective option. By deploying real-time guidance and intelligent support, even first-time users have the support necessary to complete unfamiliar processes effectively.<\/p>\n<p style=\"text-align: center;\"><em><strong><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.walkme.com\/pages\/dap-2-4-d-worlds-first-adoption-platform\/?eco=training&amp;adin=mistakes-training-new-employees-ll01&amp;land=dap-2-4-d-worlds-first-adoption-platform&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\">Discover WalkMe, the ultimate employee onboarding tool. Request a demo.<\/a>\u00a0<\/span><\/strong><\/em><\/p>\n\n<h2>4. Having an onboarding program that isn\u2019t long enough<\/h2>\n<p><span style=\"font-weight: 400;\">An <a href=\"https:\/\/www.walkme.com\/blog\/how-to-improve-employee-training\/\" target=\"_blank\" rel=\"noopener\">onboarding program<\/a> that ends at the close of the employee\u2019s first day isn\u2019t enough. Building a new employee up to be competent within their new role takes longer than 24 hours. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, a survey from <\/span><a href=\"https:\/\/www.panopto.com\/blog\/how-long-should-your-employee-onboarding-program-be\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Panopto<\/span><\/a><span style=\"font-weight: 400;\"> identifies that 25% of onboarding programs last one day or less with 26% continuing less than a week. Implementing an employee onboarding program that lasts 90 days and continually checkson the new hires\u2019 progress is a much more effective way to bring new employees up to speed. <\/span><\/p>\n\n<h2>Training new employees should start before their first day!<\/h2>\n<p><span style=\"font-weight: 400;\">Training new employees should start well before they step through the door. From the moment they pass the interview, you should start fleshing out expectations and making them feel welcome. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Implementing an <a href=\"https:\/\/www.walkme.com\/blog\/5-employee-training-and-development-tips\/\" target=\"_blank\" rel=\"noopener\">onboarding strategy<\/a> that develops the confidence of new employees can help to make the transition from a job seeker to an employee as smooth as possible. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">While adequately preparing new hires is a time-consuming process, if you invest in it, then you can give yourself the best chance of a long term professional relationship.<\/span><\/p>\n<div class=\"blog-bottom-text-main\"><div class=\"blog-bottom-text-sub\"><p><span><em><strong>WalkMe\u2019s Digital Adoption Platform (DAP)<\/strong> transforms the user experience in today\u2019s overwhelming digital world. Using artificial intelligence, engagement, guidance, and automation, WalkMe\u2019s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Discover how a DAP can revolutionize your business.<\/em><\/span><\/p> <div class=\"blog-bottom-link\"><a href=\"https:\/\/www.walkme.com\/pages\/dap-cv-2-help-your-users-engage-technology\/?eco=training&amp;adin=mistakes-training-new-employees-al01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion%20\" class=\"short-link-class btn-short-link-class\" target=\"_blank\" rel=\"noopener\">Request a Demo<\/a><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Providing bad employee onboarding is like throwing a kid into a pool for the first time and saying, \u201cSwim!\u201d The<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":6237,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,87],"tags":[120,96,178],"class_list":["post-6236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-training-onboarding","tag-employee-onboarding","tag-employee-training","tag-wmb-to"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>It\u2019s Time to Dispel This Harmful Myth About Training New Employees - WalkMe Blog<\/title>\n<meta name=\"description\" content=\"Successfully training new employees demands a proactive approach. 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