{"id":6219,"date":"2019-03-27T15:21:51","date_gmt":"2019-03-27T15:21:51","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=6219"},"modified":"2023-05-02T15:45:36","modified_gmt":"2023-05-02T15:45:36","slug":"automation-platforms-definition","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/automation-platforms-definition\/","title":{"rendered":"Breaking Down \u2018Automation Platforms\u2019: A Bite-Sized Definition"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Talk of automation is everywhere. For decades, even before it entered the market, automation posed an ominous threat. In movies, it was robots that revolted against their human creators. In real life, it\u2019s nervous employees who fear automation will become a cheaper and more attractive alternative to actual workers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But while <\/span><a href=\"https:\/\/www.walkme.com\/blog\/automation-system-efficiency\/\"><span style=\"font-weight: 400;\">automation<\/span><\/a><span style=\"font-weight: 400;\"> may evoke a strong emotional response, many people still don\u2019t understand exactly what automation platforms are capable of, and what their limitations are. <\/span><\/p>\n<p><strong>Here\u2019s a simple breakdown of automation platforms, from WalkMe\u2019s <i><a href=\"https:\/\/www.walkme.com\/knowledge\/digital-adoption-glossary\/?utm_source=blog&amp;utm_medium=inLink&amp;utm_campaign=glossary&amp;utm_content=automation-platforms-definition\" target=\"_blank\" rel=\"noopener\">Complete Glossary of Digital Adoption:<\/a><\/i><\/strong><\/p>\n\n<ol>\n \t<li><span style=\"font-weight: 400;\"> : technology and software tools that use algorithms to complete business functions without manual human<\/span><\/li>\n<\/ol>\n<p style=\"padding-left: 30px;\"><span style=\"font-weight: 400;\">Work.<\/span><\/p>\n<p style=\"padding-left: 60px;\"><span style=\"font-weight: 400;\">\/\/ An advantage of an effective automation platform is increased data accuracy.<\/span><\/p>\n<p><\/p>\n\n<ol start=\"2\">\n \t<li><span style=\"font-weight: 400;\"> : these platforms automate a slew of corporate processes, including:<\/span><\/li>\n<\/ol>\n<p style=\"padding-left: 60px;\"><span style=\"font-weight: 400;\">\/\/ repetitive tasks and administrative functions, content management, data analysis, and software training.<\/span><\/p>\n<p><\/p>\n<p style=\"padding-left: 30px;\"><span style=\"font-weight: 400;\">Example of automation platform in a sentence:<\/span><\/p>\n<p style=\"padding-left: 60px;\"><span style=\"font-weight: 400;\">\/\/ Businesses are turning to automation platforms to cut unnecessary paperwork and create efficient workflows while improving the accuracy of information.<\/span><\/p>\n\n<h2>Who\u2019s using automation?<\/h2>\n<p><span style=\"font-weight: 400;\">While you probably won\u2019t find robots sitting in front of employees\u2019 computers, you will increasingly find automation <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-6222\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_409251190-2-1.jpg\" alt=\"automation platform\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_409251190-2-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_409251190-2-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_409251190-2-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>platforms in companies\u2019 tech arsenals. Certain limitations still exist, but automation can be a huge boon to business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, by adding an automation platform to your internal operations systems, you can streamline processes, <\/span><a href=\"https:\/\/www.walkme.com\/blog\/robotic-process-automation\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">save employees time<\/span><\/a><span style=\"font-weight: 400;\">, and lower costs. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you incorporate it into your customer support activities, automation can take over the mundane, repetitive tasks and enable employees to focus their time on solving complex customer issues. It can be a huge help when it comes to improving the <\/span><a href=\"https:\/\/www.walkme.com\/blog\/automation-technology-customer-experience\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">customer experience<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.mckinsey.com\/business-functions\/digital-mckinsey\/our-insights\/where-machines-could-replace-humans-and-where-they-cant-yet\" target=\"_blank\" rel=\"nofollow noopener\">At its current level<\/a>, most automation tools function to augment human abilities \u2014 not steal jobs. By embracing automation platforms, you have the opportunity to <\/span><a href=\"https:\/\/www.walkme.com\/blog\/9-robotic-process-automation-statistics\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">get more done<\/span><\/a><span style=\"font-weight: 400;\">, achieve better results, and improve employees\u2019 digital experience. \u00a0\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.walkme.com\/knowledge\/digital-adoption-glossary\/?utm_source=blog&amp;utm_medium=inLink&amp;utm_campaign=glossary&amp;utm_content=automation-platforms-definition\" target=\"_blank\" rel=\"noopener\"><b><i>Download the Complete Glossary of Digital Adoption and access all 58 terms!<\/i><\/b><\/a><\/p>\n<div class=\"blog-bottom-text-main\"><div class=\"blog-bottom-text-sub\"><p><span><em><strong>WalkMe\u2019s Digital Adoption Platform (DAP)<\/strong> transforms the user experience in today\u2019s overwhelming digital world. Using artificial intelligence, engagement, guidance, and automation, WalkMe\u2019s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Discover how a DAP can revolutionize your business.<\/em><\/span><\/p> <div class=\"blog-bottom-link\"><a href=\"https:\/\/www.walkme.com\/pages\/dap-cv-2-help-your-users-engage-technology\/?eco=digitaltr&amp;adin=automation-platforms-definition-al01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion%20\" class=\"short-link-class btn-short-link-class\" target=\"_blank\" rel=\"noopener\">Request a Demo<\/a><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Talk of automation is everywhere. For decades, even before it entered the market, automation posed an ominous threat. In movies,<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":6220,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89],"tags":[336,169,153],"class_list":["post-6219","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-automation-technology","tag-employee-productivity","tag-wmb-dt"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Breaking Down \u2018Automation Platforms\u2019: A Bite-Sized Definition - WalkMe Blog<\/title>\n<meta name=\"description\" content=\"Talk of automation platforms is everywhere. But what does this buzzword really entail? 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