{"id":6069,"date":"2019-03-04T16:49:45","date_gmt":"2019-03-04T16:49:45","guid":{"rendered":"https:\/\/www.walkme.com\/blog\/?p=6069"},"modified":"2023-05-02T15:45:27","modified_gmt":"2023-05-02T15:45:27","slug":"employee-engagement-digital-enablement","status":"publish","type":"post","link":"https:\/\/www.walkme.com\/blog\/employee-engagement-digital-enablement\/","title":{"rendered":"What HR is Getting Wrong About Employee Engagement"},"content":{"rendered":"<p>You might think you\u2019re doing everything right to promote employee engagement, but if you asked your employees, they\u2019d probably tell a different story.<\/p>\n<p>According to a <a href=\"https:\/\/learn.g2crowd.com\/hubfs\/employee-engagement\/assets\/img\/employee-engagement.pdf\" target=\"_blank\" rel=\"nofollow noopener\">recent report<\/a> from G2 Crowd, 66% of human resources staff believe employee engagement has increased in the past year. But just 34% of non-HR employees feel more engaged.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/www.walkme.com\/blog\/voluntary-employee-turnover\/?utm_source=blog&amp;utm_medium=inlink&amp;utm_campaign=proceed_ratio\" target=\"_blank\" rel=\"noopener\"><em><strong>Dive Deeper: How to Slow Down Turnover and Boost Employee\u00a0<\/strong><\/em><\/a><\/span><span style=\"color: #ff9900;\"><b><i><u>Engagement<\/u><\/i><\/b><\/span><\/p>\n\n<h2>Is the employee engagement gap widening?<\/h2>\n<p>These stats highlight the starkly different perceptions of HR and non-HR employees. While employee engagement has <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-6073\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_343281209-1.jpg\" alt=\"employee engagement\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_343281209-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_343281209-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_343281209-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>risen to the top of human resource departments\u2019 agendas, actually improving it has proven to be a major challenge.<\/p>\n<p>Increasing employee engagement across the board is not just about winning staff over through perks or benefits. It\u2019s not about satisfaction scores.<\/p>\n<p><strong>It\u2019s about creating the right culture, addressing employee &#8220;pain points,&#8221; and enabling the right solutions.\u00a0<\/strong><\/p>\n<p>But overriding the norms, processes, and behaviors that prevent you from creating a <a href=\"https:\/\/www.walkme.com\/blog\/digital-culture\/\" target=\"_blank\" rel=\"noopener\">culture of engagement<\/a> is easier said than done. That\u2019s why many HR professionals are seeking employee engagement solutions to add to their toolbox.<\/p>\n<p>The question is, are they helping?<\/p>\n\n<h2>Employee engagement solutions are not a silver bullet<\/h2>\n<p>Over the next 12 months, 64% of HR staff expect to dedicate a bigger portion of their budget to employee engagement technologies. But steering money in that direction is only one piece of the puzzle.<\/p>\n<p>\u201cMany respondents sense that employee engagement is important for a thriving company culture, but there is a disconnect between whether employees are engaged and what the solutions may be,\u201d according to the report. \u201cHR professionals claim to provide engagement initiatives, but they might be failing to communicate the value of these solutions and how employees can best utilize them.\u201d<\/p>\n<p>While the vast majority of HR staff think HR software systems can improve employee engagement, only 30% of non-HR employees think they work.<\/p>\n\n<h2>Employee engagement hinges on enablement<\/h2>\n<p>While non-HR employees have little faith in the power of HR software to boost engagement, 70% believe access to <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-6072\" src=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_1024665187-1.jpg\" alt=\"employee onboarding software\" width=\"400\" height=\"267\" srcset=\"https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_1024665187-1.jpg 1000w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_1024665187-1.jpg?resize=300,200 300w, https:\/\/www.walkme.com\/blog\/wp-content\/uploads\/sites\/2\/2019\/03\/shutterstock_1024665187-1.jpg?resize=600,400 600w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>modern technology that helps them fulfill their responsibilities will improve engagement.<\/p>\n<p>From the employees\u2019 point of view, <a href=\"https:\/\/www.walkme.com\/blog\/empowering-employees\/\" target=\"_blank\" rel=\"noopener\">enablement is the key<\/a>. They want:<\/p>\n\n<ul>\n \t<li>To achieve <a href=\"https:\/\/www.walkme.com\/blog\/digital-freedom-employee-productivity-webinar\/\" target=\"_blank\" rel=\"noopener\">maximum productivity<\/a><\/li>\n \t<li><a href=\"https:\/\/www.walkme.com\/blog\/employee-experience\/\" target=\"_blank\" rel=\"noopener\">Less frustration and stress<\/a><\/li>\n \t<li>Less complexity on workplace software<\/li>\n \t<li>Seamless transitions between digital tools<\/li>\n<\/ul>\n<p>HR professionals\u2019 desire to boost employee engagement through technology is correct, but the point of focus is misdirected.<\/p>\n<p>While HR software systems are important, relying on them to address employee engagement doesn\u2019t account for the fact that enterprises can have as many as 300 mission-critical platforms and apps. This means employees could be tasked to uses a dozen every day <span style=\"font-weight: 400;\">\u2014<\/span> the majority of their work is performed in front of a screen.<\/p>\n<p>The new reality in the <a href=\"https:\/\/www.walkme.com\/blog\/5-employee-training-and-development-tips\/\" target=\"_blank\" rel=\"noopener\">digital era<\/a> is work is inextricable from technology. As a result, the way employees interact with their digital tools has a direct impact on their engagement level.<\/p>\n<p>Tools that are complex, difficult to navigate, require <a href=\"https:\/\/www.walkme.com\/blog\/employee-onboarding-software\/\" target=\"_blank\" rel=\"noopener\">lengthy onboarding<\/a> or <a href=\"https:\/\/www.walkme.com\/blog\/contextual-learning-employee-training\/\" target=\"_blank\" rel=\"noopener\">training sessions<\/a>, or hinder productivity will undermine even the most carefully planned initiatives to boost engagement.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.walkme.com\/pages\/change-employee-engagement\/?eco=training&amp;adin=employee-engagement-digital-enablement-al01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion\" target=\"_blank\" rel=\"noopener\"><em><strong><span style=\"color: #ff9900;\">Instantly simplify software usability and boost employee engagement with WalkMe. Request a demo.<\/span><\/strong><\/em><\/a><\/p>\n\n<h2>Empower your employees and watch engagement soar<\/h2>\n<p>Prioritizing employee engagement is not only wise, but it\u2019s also critical to retaining staff and maintaining performance. The cost of low engagement comes in the form of absenteeism, turnover, low morale, and churn.<\/p>\n<p>Every aspect of the employee experience has an influence on engagement, from employee onboarding to wellness initiatives to the number of <a href=\"https:\/\/www.walkme.com\/blog\/employee-development-plan\/\" target=\"_blank\" rel=\"noopener\">development opportunities<\/a> available.<\/p>\n<p>But you cannot ignore the fact that virtually all aspects of work are completed on digital tools. Ensuring you are taking the steps to enable ease-of-use and productivity is essential for boosting engagement.<\/p>\n<div class=\"blog-bottom-text-main\"><div class=\"blog-bottom-text-sub\"><p><span><em><strong>WalkMe\u2019s Digital Adoption Platform (DAP)<\/strong> transforms the user experience in today\u2019s overwhelming digital world. Using artificial intelligence, engagement, guidance, and automation, WalkMe\u2019s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Discover how a DAP can revolutionize your business.<\/em><\/span><\/p> <div class=\"blog-bottom-link\"><a href=\"https:\/\/www.walkme.com\/pages\/dap-cv-2-help-your-users-engage-technology\/?eco=training&amp;adin=employee-engagement-digital-enablement-al01&amp;land=dap-cv-2-help-your-users-engage-technology&amp;pitch=Adoption-Promotion%20\" class=\"short-link-class btn-short-link-class\" target=\"_blank\" rel=\"noopener\">Request a Demo<\/a><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"You might think you\u2019re doing everything right to promote employee engagement, but if you asked your employees, they\u2019d probably tell<span class=\"moretag\">&#8230;<\/span>","protected":false},"author":246,"featured_media":6070,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"mobile_image_id":0,"tablet_image_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[89,87],"tags":[339,251,249,178],"class_list":["post-6069","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-training-onboarding","tag-digital-enablement","tag-employee-engagement","tag-human-resources","tag-wmb-to"],"acf":{"__coauthors":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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